Resort Management Direct had been cold calling RDO members saying they were entitled to a free holiday. An admin fee of approximately £200 would apply.
However consumers found the holidays near impossible to book and some were later advised that they needed to attend a presentation whilst on holiday. Refunds were never given.
Blaine Connell, the owner of Resort Management Direct has previously had civil action taken against him by RCI for passing himself and his employees off as RCI affiliates.
KwikChex is legally compliant with the Online Dispute Resolution, more details
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