Its members, which include resort developers, exchange companies, trustees, management companies, resale companies and finance providers, represent the best in European vacation ownership and are committed to high service standards and integrity. They are bound by a code of conduct and an independent arbitration scheme, providing levels of protection beyond those required by law.
The RDO Code of Conduct
The RDO Code of Conduct attributes additional rights to consumers when dealing with RDO members, which do not apply when consumers purchase from non-members. The new Code is accompanied by an Alternative Dispute Resolution Scheme (ADR) which allows consumers to have a cost effective alternative form of redress.
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KwikChex & the RDO
KwikChex is working in partnership with the RDO to provide an additional level of consumer reassurance and resources to check information found online regarding timeshare. If a business is an RDO member and you wish to raise concerns, please contact the RDO directly – http://www.rdo.org
The RDO Complaints Procedure can be found on the following link – http://www.rdo.org/
The full list of RDO members is available on the Timeshare Business Check website –