Klärung nach Timeshare Consumers Association und ITRA

Further to an exchange of emails between KwikChex and the Timeshare Consumers Association (TCA) regarding International Timeshare Refund Action (ITRA).

https://www.timeshareconsumerassociation.org.uk/2014/11/28/itra/
Contained within this article are the following statements:

“ITRA is the most successful company who actions claims against the timeshare industry and who act on behalf of consumers against resorts.”

“we have not had 1 complaint in 6 months about ITRA.”

“In rebuttal the TCA has says “we have no recorded complaints about ITRA”.”

“ITRA have a network of law firms in and around Europe who action many, many claims on behalf of UK Consumers. They have networks and procedure in place and for those consumers who engage them to assist them in mounting legal actions.”

“in reality ITRA are only assisting consumers.”

“it would be very true to say is that the industry attack is based on a completely wrong and blighted premise.”

“If there operations (as suggested by the industry) were bogus, there would exist copious amounts of independent reportable cases which have been uncontaminated by the industry and as to their antics. Again this proof is bitterly lacking.”

We wish to clarify that advice was provided to the TCA with regard to this content on 29th and 30th November 2014.

We have provided the TCA with the following:

Information regarding action taken by the UK authorities to close companies that have a shared ownership basis with ITRA. ITRA was inextricably linked with these businesses and this was cited in evidence.

A link to an ASA ruling concerning ITRA – https://www.asa.org.uk/Rulings/Adjudications/2011/1/International-Timeshare-Refund-Action-(incorporated-in-the-Seychelles)/TF_ADJ_49567.aspx

Details of authenticated consumer complaints against ITRA.

On 30th November 2014, a further response was received from the TCA indicating that they were grateful for us bringing the evidence to their attention, were addressing the matter and (quote) “will shortly deal with ITRA and in our own way”.