Han cogido el toro por los cuernos, el problema se ha resuelto

We searched for someone to help us resolve a TripAdvisor issue years back when TripAdvisor refused to remedy the situation where a post attacked the physical stature of an employee.  That is when we came across KwikChex.  We made a call and actually talked to someone who assured us that I was in the right spot to manage our business’ online reputation.  They took the bull by the horns, the problem has been solved and TripAdvisor knows not to mess with us again!  Thanks, KwikChex!