Posts Tagged
‘Trustpilot’

KwikChex, an expert on online reviews, and a renowned verification, investigation and resolutions business has carried out an evaluation of the debate on online reviews for solicitors.  Since 2021, the SRA has been actively encouraging solicitors to engage with online reviews resources. In June, they produced a report which included details, including the fact that sites […]

Trustpilot uses the slogan “Find companies you can trust” – referring to those that have achieved a high ‘Trustscore’ on its platform – but these ratings can lead people relying on supposed trustworthiness into very unsafe situations. Here are some facts about businesses with these trusted ratings and the reviewers that help them achieve their […]

Following the latest analysis of content on the Trustpilot reviews website, KwikChex is commencing a series of actions to tackle serious misinformation and fraud.  The case against Trustpilot   Trustpilot uses the slogan “Find companies you can trust”. This is intended to persuade consumers that businesses with a high rating on their platform should be trusted. […]

After an investigation by KwikChex and an article in The Mirror, Trustpilot has removed over 20,000 reviews from one business profile.  The KwikChex investigation revealed how crypto business Nova Wallet has rocketed to the top of Trustpilot’s UK Banking and Money category, with 23,000 reviews. The investigation then followed a trail of technology businesses, all […]

When KwikChex started an investigation into how a new crypto business called Nova Wallet instantly jumped into the number 1 rated UK company in Trustpilot’s UK Banking and Money Services (“Best in Banking & Money”), we had no idea that it would lead to a trail of businesses ‘ultra-hyped’ by celebrity endorsements and purported success […]

A KwikChex investigation into online reviews website Trustpilot has shown that the platform is being used to promote a broad spectrum of illegal activity, from financial scams, through counterfeit documents to illegal drugs. Whilst the problem of fake reviews has been acknowledged for some years, and governments around the world are tightening laws to help […]

  On 10/02/22, KwikChex was featured in an article in the Mirror newspaper following a joint investigation on cryptocurrency reviews on the Trustpilot site. View the full PDF of the Mirror article here Or view text below – Credits: The Mirror, Andrew Penman How far can you trust a review on Trustpilot? Online platforms credibility […]

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