Credits: CNN By: Marnie Hunter ‘Phrases such as “reviews you can trust” and “reviews from real travelers” have misled TripAdvisor users in the United Kingdom, according to a judgment issued Wednesday by the Advertising Standards Authority in Britain. The decision comes in response to a complaint filed by a reputation management firm and two hotels, claiming […]

Feb 01, 2012

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Credits: Mail Online By: Sean Poulter ‘TripAdvisor can no longer claim to offer ‘trusted and honest’ reviews, the advertising watchdog has ruled. It said that because the world’s biggest travel website does not vet its 50 million users’ comments, it cannot guarantee they are genuine.’ ‘It has faced claims that some establishments are being given poor […]

Feb 01, 2012

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Credits: The Telegraph Travel By: James Hall, Consumer Affairs Editor ‘It follows complaints that some unscrupulous hoteliers have posted fake comments on the site to boost their own business or sabotage others. The advertising watchdog said that because reviews can be posted on the site without any form of verification, Tripadvisor must no longer claim […]

Feb 01, 2012

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Credits: PC Advisor By: Carrie-Ann Skinner ‘Regulator upheld complaint that website doesn’t check comments are from real travellers The Advertising Standards Authority (ASA) has slammed holiday-reviews site TripAdvisor, claiming it’s “misleading” web users. KwikChex Ltd and two hotels made complaints over the site’s claims that it offered “trusted advice from real traveller”, “reviews you can […]

Feb 01, 2012

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Credits: BBC News ‘TripAdvisor has been ordered to rewrite some of its marketing claims by the UK’s Advertising Standards Authority. The ruling follows complaints by hotels that the site had said that its holiday reviews could be “trusted”. The watchdog said that the ruling served as a warning to all sites with user-generated material. It […]

Feb 01, 2012

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Credits: The Guardian By: Steven Morris ‘Advertising watchdogs have criticised the travel website TripAdvisor for asserting that all contributions on its pages were honest and from real travellers. But some hoteliers and others in the hospitality trade claim the site is open to abuse, for example from rivals keen to attack an establishment’s reputation. Two […]

Feb 01, 2012

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Credits: Irishtimes.com By: CONOR POPE, Consumer Affairs Correspondent ‘THE IRISH Hotels Federation has welcomed a ruling published by the British Advertising Standards Authority this morning which prohibits travel website TripAdvisor from claiming or even implying the hotel reviews it carries are “honest, real or trusted”. The federation also called on all travel review websites to […]

Feb 01, 2012

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Credits: The Press Association ‘TripAdvisor has been told it cannot claim all of its reviews are written by real travellers. The Advertising Standards Authority (ASA) said claims that all reviews on the travel site are genuine are “misleading”. The ruling came after complaints highlighted statements on the TripAdvisor website which claimed: “reviews you can trust”, […]

Feb 01, 2012

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Credits: Tnooz By: Linda Fox ‘The UK advertising regulator upheld a complaint from online reputation firm Kwikchex and two hotels which argued wording on TripAdvisor’s UK website, such as “reviews you can trust…from real travellers…and trusted advice from real travellers”, was misleading because the company could not prove reviews were genuine or from real travellers.’ Chris Emmins […]

Feb 01, 2012

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Credits: Scotsman.com ‘An ADVERTISING watchdog has told the travel website TripAdvisor it could not claim that all of its reviews were written by real travellers. The Advertising Standards Authority (ASA) said claims that all reviews on the site were genuine were “misleading”.’ Above excerpts and full story from www.scotsman.com

Feb 01, 2012

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Credits: Campaign By: Loulla-Mae Eleftheriou-Smith, campaignlive.co.uk ‘The advertising watchdog has told TripAdvisor, the travel reviews site, it can no longer claim or imply that all the reviews on its site are from “real travellers” or are “honest”, “real” or “trusted”. The Advertising Standards Authority looked into three complaints, one from online reputation management company KwikChex […]

Feb 01, 2012

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Credits: The Drum ‘Claims by Tripadvisor.co.uk that its “Reviews you can trust” statement, alongside claims that the site carried “reviews from real travelers” and that it offered ‘trusted advice from real travellers’ was untrue, and banned the company from using similar claims in the future. Three complaints were received by the Advertising Standards Authority, from […]

Feb 01, 2012

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Credits: Travolution ‘A complaint about the authenticity of Tripadvisor reviews has been upheld by UK watchdog the Advertising Standards Authority. The complaint by online reputation specialist KwikChex Ltd centred on the site’s claims of the authenticity and trustworthiness of its reviews. Tripadvisor had claimed the site featured more than “50 million honest travel reviews and […]

Feb 01, 2012

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Credits: Digital Journal By: Roderick Eime “TripAdvisor.com, arguably the most influential source of hotel reviews, has released its much anticipated Travelers Choice Awards for 2012. But not all hotels agree.” “Another company, UK-based KwikChex.com, is specifically targeting TripAdvisor in their efforts, placing pressure on the company to take more stringent measures in verifying reviews, including […]

Jan 24, 2012

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Credits: Eat Out Magazine “Online reviews have been in the headlines recently for all the wrong reasons. Allegations of sabotage and fake postings are rife leading the Advertising Standards Authority to launch an investigation into reviews of hotels and restaurants. Chris Emmins co-founder of KwikChex, tells us about the rise, reviews and risks of online […]

Jan 18, 2012

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KwikChex member Medieval Lodge in Hastings, UK today had a fake review removed from their TripAdvisor profile after the BBC reported the distress and damage being caused on their flagship breakfast news programme. KwikChex has traced the person responsible and is considering further action. Watch the BBC news clip. Further information and update on this […]

Jan 11, 2012

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Voyager’s World, Bangalore, India – December 2011 Is that Review Genuine? The reviews on travel review websites look good and glowing. But how trustworthy are such reviews? Firoz Fazil finds out. Excerpts from article: “If you start with the fact that there is no verification process – not even to confirm that is a genuine […]

Jan 11, 2012

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Firms fall victim to fake web reviews Click here to view video (originally shown on BBC News at Six 03/11/2011)   Plus related article on BBC News Website: Google removes ‘paedophile’ claim on review website Credits: BBC News By Claire Marshall BBC News Midlands correspondent “A business owner accused in a Google review of being a paedophile […]

Jan 09, 2012

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“(Reuters.com) – TripAdvisor, the world’s largest travel site with 20 million members, has completed its spin-off from travel website operator Expedia.” “UK reputation management firm KwikChex would take umbrage with the term ‘authentic review’; a non-transactional site, there’s no guarantee that people who review properties on TripAdvisor have actually stepped foot in them. KwikChex represents […]

Dec 21, 2011

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Credits: Tnooz By: Chris Emmins, chief executive of KwikChex “When KwikChex first started publicly challenging TripAdvisor, many were concerned it was an attempt to suppress freedom of speech. Some had the impression that it was being driven by sub-standard businesses which simply couldn’t take criticism. On both accounts, nothing could have been further from the […]

Dec 14, 2011

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Credits: The Telegraph By: Emma Barnett “Companies need to plan social media communication with the same level of thought, crisis management and craftsmanship as a traditional advertising campaign.” “Brands must learn from Qantas-esque mistakes when marketing themselves online and cleverly engage with reviewers. Social media engagement is risky, but when done well, is the most […]

Nov 27, 2011

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TripAdvisor reviews – confusing, contradictory, coercion and blackmail. Featuring KwikChex. Click here to listen

Nov 23, 2011

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Credits: The Telegraph – Travel “Guests are attempting to blackmail hotels and businesses into paying hundreds of pounds by threatening to write bad reviews on the online site TripAdvisor, it has been reported. “ “TripAdvisor carries more the reviews which it claims are honest, reliable and written by “real travellers around the world”. But online […]

Nov 22, 2011

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Credits: Mail Online By: Sophie Freeman “Hotel guests are using the threat of a bad review on Tripadvisor to blackmail owners into paying hundreds of pounds ‘compensation’ – even when there was nothing wrong with their stay.” “Last month, MailOnline reported that hotel owner Deborah Sinclair was taking legal action after Tripadvisor placed a ‘red […]

Nov 22, 2011

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Credits: The Telegraph – Travel By: Oliver Smith “TripAdvisor, the travel review website, may have to change the way it operates if proposed changes to defamation laws go ahead and a new complaint being considered by the Advertising Standards Agency (ASA) is upheld.” “Several hoteliers are also taking legal action individually against the website for […]

Nov 11, 2011

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Credits: Caterer and Hotel Keeper By: Neil Gerrard “TripAdvisor is to launch a customer support phone number for registered owners and managers on the online reviews website, which is set to go live today.” “The move comes following an intense period of publicity for the controversial website, which faces pressure and the threat of legal […]

Nov 08, 2011

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Google removes ‘paedophile’ claim on review website Credits: BBC News By Claire Marshall BBC News Midlands correspondent “A business owner accused in a Google review of being a paedophile and a thief has said he is delighted that the search giant has removed the entry.” “He (Chris Emmins of KwikChex) called for Google, Tripadvisor and […]

Nov 04, 2011

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Credits: The Blackpool Gazette “A HOTELIER fighting an online reviewing giant is calling on businesses to band together and stop reputations from being destroyed.” “The idea came after Mr Yates became involved with online reputation service KwikChex after a series of what he claims are fraudulent, inaccurate reviews of his Clifton Drive South establishment.”   […]

Oct 27, 2011

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Hotelier to sue Trip Advisor Why one hotelier is suing Tripadvisor after the company accused her of faking good reviews of her hotel and posting negatives reviews of her competitors. Click here to listen (Chapter 3)

Oct 26, 2011

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Credits: Pinsent Masons, Out-Law.com “Web hosts and ISPs should be allowed to keep allegedly defamatory comments online as long as the author of the comment is identified and a notice of complaint is published alongside the comment, a Parliamentary committee has recommended.” “The system has been suggested by a joint Parliamentary committee reviewing proposed new […]

Oct 20, 2011

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Credits: The Telegraph – Travel By: Andrew Hough “A businesswoman who operates a high-end hotel is facing financial ruin after a customer’s positive online review on TripAdvisor was suspected of being written by management.” “TripAdvisor carries more 50 millions reviews which it claims are honest, reliable and written by “real travellers around the world”. But […]

Oct 01, 2011

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English translation – see original article and images on BBC Brasil – click here Fake Reviews affecting online retailers – authorities concerned Thomas Pappone BBC Brasil in London Updated September 30, 2011 – 10:02 (GMT) 13:02 GMT “My husband and I stayed at the James Chicago Hotel for our anniversary. This place is fantastic! Once […]

Sep 30, 2011

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Credits: The Irish Times By: Karlin Lillington “In the UK, that anger has bubbled over into a complaint brought to the country’s Advertising Standards Agency by online reputation management company KwikChex, representing some 2,000 UK hotels.” “Kwikchex co-founder Chris Emmins told the Telegraph that the company made a similar complaint on behalf of hotels and restaurants […]

Sep 23, 2011

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Credits: The New York Times By: Andrew Adam Newman “While Web sites like TripAdvisor, which is owned by Expedia, amass consumer reviews, Oyster relies instead on 45 full-time reviewers who stay in hotels incognito and post their reviews and photographs.” “Earlier this month, the Advertising Standards Authority in Britain announced it was investigating the veracity […]

Sep 21, 2011

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Credits: SearchSecurity.co.UK By: Ron Condon, UK Bureau Chief “Despite the economic turmoil of the last three years, the banks still retain public trust when it comes to looking after personal information, according to a new consumer information security attitude survey conducted by research group YouGov. By contrast, the public sector and online retailers are trusted […]

Sep 16, 2011

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Credits: The Mail Online By: Travelmail Reporter “TripAdvisor has removed the slogan ‘reviews you can trust’ from its website, replacing it with the phrase ‘reviews from our community’.” “The website is currently being investigated by the Advertising Standards Agency (ASA) over allegations that fake reviews have been posted on the site.” Above excerpt and full […]

Sep 13, 2011

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Credits: The Independent By: Richard Hall “…But the veracity of reviews has been called into question by a group of 2,000 hoteliers, who approached online reputation management company KwikChex to investigate. The ASA responded to the concerns raised by KwikChex by announcing a formal investigation on September 1.” Above excerpt and full article on www.independent.co.uk

Sep 13, 2011

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Credits: The Economist By: A.B “Thanks in part to a campaign by KwikChex.com, which helps companies manage their online reputations, TripAdvisor is expected to have to provide evidence to the ASA showing that taglines such as “You’ll find real hotel reviews you can trust at TripAdvisor” are fair.” Above excerpt and full article on www.economist.com

Sep 12, 2011

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Credits: Technorati By: Kaleel Sakakeeny “Now we read in the usually reliable industry site, hotel marketing.com that the UK’s Advertising Standards Authority(ASA) is officially investigating the review giant because complaints have “reached monumental levels.” “If the ASA finds against TripAdvisor it could spell trouble for spin-off Expedia, a huge ad monger.” Above excerpts and full […]

Sep 12, 2011

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Credits: Business Traveller, Asia-Pacific By: Margie T Logarta, Managing Editor, Asia Editor’s Note, Published: 07/09/2011 “It will be interesting to see how TripAdvisor, the extremely popular travel review website of Expedia, will emerge from the imminent investigation by the UK’s Advertising Standards Authority (ASA) into claims that many of the published comments are false.” “Kwikchex.com […]

Sep 07, 2011

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Credits: Pinsent Masons, Out-Law.com “KwikChex believes that claims made by TripAdvisor are misleading and cannot be substantiated. Under the UK Code of non-broadcast Advertising, Sales Promotion and Direct Marketing (CAP Code), which sets out the rules on online advertising, it is prohibited for advertisers to make misleading claims and for those claims not to be […]

Sep 07, 2011

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Credits: Travel Trade Gazette By: Sophie Griffiths “The boss of a tour operator is urging the trade to come forward and join his crusade against TripAdvisor” Above excerpt and full article on The Travel Trade Gazette: www.ttgdigital.com (you will need to register to view articles)

Sep 07, 2011

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Credits: The Boston Globe By: Melanie Nayer “How many times have you Googled a hotel name and found a TripAdvisor review show up? How many times have you clicked on that link to read the review? How many of those reviews were fake?” Above excerpt and full article on The Boston Globe: www.boston.com

Sep 07, 2011

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Credits: The Times By: Billy Kenber “The travel review website TripAdvisor is being investigated by the advertising watchdog over allegations that its claims to provide trustworthy and genuine reviews from real travellers are false.” “Chris Emmins, of the online reputation management company Kwikchex, has been studying TripAdvisor for eight months and said that he believed […]

Sep 02, 2011

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Credits: The Telegraph By: James Hall “The advertising watchdog has launched a formal investigation into TripAdvisor, the travel review website, after thousands of hoteliers and restaurateurs claimed that its reviews are made up or defamatory.” “KwikChex.com, which helps companies manage their online reputations, approached the advertising watchdog and demanded that it looked into the complaints.” […]

Sep 02, 2011

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Credits: Argophilia By: Phillip Butler “The allegations by many are that, hotels were paying “agents” to “boost” their reviews – and to make their competition look bad. The Christian Science Monitor goes so far as to say the “problem” with fake reviews and endorsements if even greater than TripAdvisor’s suggested 10 million fake endorsements, CSM […]

Sep 02, 2011

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More and more coverage is being given around the world to the problems of fake and unreliable online reviews – and the role of TripAdvisor in this growing phenomenon which is deceiving consumers and damaging many reputable businesses. USA The New York Times wrote about how “an industry of fibbers and promoters has sprung up […]

Aug 31, 2011

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Credits: HotelNewsNow.com By: Stacey Mieyal Higgins “It’s a relatively new phenomenon—customers actually shaping a brand by commenting and sharing experiences. Yet travelers rely so heavily on peer experiences that to not manage it, to not stay on top of guest comments, is to ignore one of the most important parts of your brand.” “Chris Emmins, […]

Aug 25, 2011

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Credits: The Times By: Stephen Bleach “The TripAdvisor system for exposing fake reviews on its website has serious flaws – can we expect genuine contributions anymore?” “This is further proof that TripAdvisor’s screening is poor,” said Chris Emmins, of the online reputation-management firm KwikChex. “Every day, the site is becoming more corrupted by false reviews.” […]

Aug 21, 2011

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Credits: Caterersearch.com By: Janet Harmer 03/08/2011 A report that is claimed to include tens of thousands of defamatory comments and misrepresentation on review site TripAdvisor has been presented to the Advertising Standards Authority (ASA). Online reputation management firm KwikChex.com, which has also presented its findings to the Federal Trade Commission (FTC) in the USA, said […]

Aug 04, 2011

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Credits: The Times By: Chris Haslam “The site comes under attack again as it is revealed several writers for hire post positive comments for cash.” “That’s worrying, says Chris Emmins of the online reputation-management company KwikChex. “The No 1 hotel in Rome is currently the Deko,” he says. “It opened in April and, after just 30 […]

Jul 24, 2011

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Credits: The Times By: Laura Whateley “As ‘thousands’ of fake hotel reviews prompt a warning to travellers, we examine the facts and urge holidaymakers to exercise caution when using TripAdvisor.com” “Corruption of information and abuses of the site are growing,” Mr Emmins (KwikChex Co-Founder) says. “We have studied TripAdvisor for eight months, evaluating almost every […]

Jul 21, 2011

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“The web-cleaners promise to sort this out. Most seem to reshuffle your Google results by posting links with fake Facebook and LinkedIn accounts to force down negative news, pushing it to the unread sixth or seventh page. I preferred the KwikChex approach: it establishes new platforms that generate positive news. The result: good news forces […]

Jun 11, 2011

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Credits: The Times By: Roger Boyes “It was only a matter of time before reputation managers caught up with people who don’t play football for Manchester United. People like me. After all, it’s not just celebrities who have reputations to lose.” “The new web-cleaners promise to sort this out. These reputation managers say they can […]

Jun 04, 2011

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Chris Emmins, co-founder of Kwikchex, said he had been approached in the past week by three celebrities who panicked after seeing how quickly the footballer Ryan Giggs’s name had been spread online. The company turned down the work “on principle”, but the three men – an actor, an author, and a politician – all wanted […]

Jun 03, 2011

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Credits: The Times By: Billy Kenber “Hotels and authors are paying agencies to boost their rankings on review websites and discredit their rivals.” “Other companies take a different approach. Chris Emmins, co-founder of Kwikchex, works to remove false negative reviews posted by rivals or disgruntled former employees by providing TripAdvisor with proof that they were […]

Jun 02, 2011

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May 28, 2011 – www.einnews.com 24-7 Press Release Reputation Management is a relatively new and growing service, dealing principally with managing online reputation. The Times Berlin correspondent and author Roger Boyes is trying out the Verified by KwikChex service. DORSET, ENGLAND, May 28, 2011 – The Times newspaper wanted to run a feature on Reputation […]

May 28, 2011

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Online, peer-to-peer review sites like TripAdvisor hold immense sway over the reputations of hotels and resorts. But with many in the industry complaining of malicious or fraudulent reviews, Chris Lo asks if these sites are doing enough to protect hotels and travellers from misleading or defamatory material. Excerpt (from hotelmanagement-network.com) The problem with TripAdvisor With […]

Apr 06, 2011

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Duncan Bannatyne‘s robust response to a negative review regarding one of his hotels posted on TripAdvisor has received widespread support from the industry. The owner of four hotels and Dragons’ Den star writes in this week’s Caterer Viewpoint that he is “well placed to lead the campaign for more protection against the perils of TripAdvisor” […]

Jan 09, 2011

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Credits: The Sydney Morning Herald By: Ellen Creager “Now, a British reputation management company, KwikChex, is gathering unhappy hotel owners and travel providers in a group to fight back. It’s threatening to file class action suits in Britain and the United States for defamation and libel unless TripAdvisor changes its policies.” “The problem for TripAdvisor […]

Dec 02, 2010

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One of the most popular programmes on British television featured a report on the problems with unverified ‘reviews’ last night (Thursday 18th Nov). The One Show highlighted the cases of hotel owners that have had malicious allegations posted against them on the TripAdviosr site, visited owners to get to the truth of the matter, spoke […]

Nov 19, 2010

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KwikChex was interviewed by ABC News and gave them many examples of the flaws surrounding unverified comments sites, demonstrating how they can be abused by rogue posters and ABC have now reported on the issue and the actions being led by KwikChex.

Nov 13, 2010

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“It was billed as a masterclass: a chance for the hospitality trade to learn how to get the most out of the global travel review site TripAdvisor over lunch at a luxury hotel in London. In the end, TripAdvisor staff ended up facing a barrage of tricky questions from hoteliers, bed and breakfast owners and […]

Nov 09, 2010

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26 Oct 2010 “TripAdvisor, a U.S.-based company that has become a popular source for travelers seeking allegedly unbiased reviews on travel destinations and accommodation, is in a controversy over fake review entries. Fraudulent contributions have been made on the free travel guide and research website, misleading readers. Kwikchex, a U.K.-based reputation management company, which represents […]

Oct 27, 2010

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26 October 2010 “This situation has been brewing for years. Kwikchex’s business is accrediting companies with positive reputations, and working to protect them from defamation. The hotels they are representing are hotels with good reputations, but some very nasty reviews.Kwikchex states that they are not trying to stifle free speech: We “believe that fair criticism […]

Oct 26, 2010

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25 Oct 2010 “On the home page for a travel outfit called Cooking Vacations, tourists are beckoned by the image of fun tools they can wield on their Euro excursions: two forks, a spoon and a knife. But company owner Lauren Birmingham Piscitelli uses another implement to describe her experience with TripAdvisor.com, which reviews Cooking […]

Oct 25, 2010

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25 Oct 2010 “The 35 million hotel reviews posted on TripAdvisor reveal everything from snooty staff to filthy toilets, and sometimes the reviewer’s overly picky standards. But those comments can also cross the line between honest criticism and unsubstantiated, inflammatory claims, with potentially damaging consequences for some hotels.” Read the full article by Susan Stellin […]

Oct 25, 2010

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An article has been published by the Daily Telegraph that outlines a new action being taken by KwikChex on behalf of our members. The following contains more information and clarification: Publication of Suspected Rogue Reviewers List – Actions & ‘Amnesty’ Announcement This action, in common with all others taken or being taken by KwikChex, is […]

Oct 22, 2010

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22 Oct 2010 “Fraudulent contributors to TripAdvisor, and other user-generated review sites, are to be named and shamed, reports Charles Starmer-Smith. People who post fake online hotel reviews are to be granted a two-week amnesty to remove them or face legal action, it emerged this week. Kwikchex, which describes itself as an online reputation-management company, […]

Oct 22, 2010

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The editors of the Good Hotel Guide (GHG) 2011, which is published today, have slammed TripAdvisor for being “brazen and shameless” in printing malicious and collusive reviews without checking their authenticity.

Oct 19, 2010

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“To a small business with only a few reviews, claims of food poisoning can be devastating,” said Chris Emmins of KwikChex, the company bringing the action on the hotels’ behalf. “We have looked at around 100 [of such cases] and there has been no report to the local health authority and we could find no […]

Oct 10, 2010

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6th October 2010 “Anyone can leave a review on TripAdvisor about anywhere, as the reviews can be anonymous and are unverified. Which means, says Adam, that the temptation to abuse the review system is simply far too great. “I know lots of hoteliers who have been approached by PR companies offering to make up glowing […]

Oct 06, 2010

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KwikChex featured on BBC World Service Radio discussing TripAdvisor, The action against them, Bad reviews, plus a clip from one of our hoteliers who has been affected by bad reviews. To download and listen to the mp3 clip – click on the link below: BBC World Service Radio Clip

Oct 01, 2010

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Credits: The Times By: Chris Haslam “Next time you leave a hotel feeling ripped off, hard done by or otherwise aggrieved, take a deep breath before posting that stinking review on TripAdvisor, because it could end up costing you thousands of pounds in legal damages.” “Chris Emmins is the co-founder of KwikChex, a company that […]

Sep 26, 2010

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11 September 2010 “Hundreds of hotels in the UK and the U.S. could bring legal action against a controversial travel website over claims that its reviews are defamatory. More than 400 hotel and restaurant businesses have indicated they are prepared to join a ‘group defamation action’ against TripAdvisor which claims to be the world’s biggest […]

Sep 11, 2010

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11 September 2010 “Hundreds of hoteliers and restaurateurs could bring legal action against TripAdvisor, the influential reviews website over claims that its reviews are defamatory. TripAdvisor claims to be the world’s biggest travel site, with 35 million reviews, all written by consumers, on its pages. It is increasingly influential with many travellers using the site […]

Sep 11, 2010

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11 September 2010 “Britain’s biggest travel review website, whose critiques of hotels and restaurants can include damning references to Basil Fawlty-style hotel managers, bed bugs and stomach-churning meals, is facing potential legal action from hundreds of hoteliers and restaurateurs who claim their businesses are being damaged by malicious and unfounded reviews.” For the full article […]

Sep 11, 2010

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08 September 2010 “Up to 1,000 hotel and restaurant businesses could present their grievances about what they see as unfair treatment on the reviews website TripAdvisor by the end of this week, as part of an initiative led by an online reputation management firm. KwikChex.com co-founder Chris Emmins told Caterer that his company would launch […]

Sep 08, 2010

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17th July 2010 BBC Click – The BBC’s flagship technology programme What happens to a business when somebody deliberately fakes online feedback…

Jul 18, 2010

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