In our work as part of the Timeshare Task Force – It has come to our attention that a business calling itself Timeshare Council and using the website www.timesharecouncil.co.uk has been cold calling consumers – some of which are registered with the Telephone Preference Service. Their methods are deceitful and unlawful. They appear to imply […]

Aug 15, 2017

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New helpline launched In 2014, the new Timeshare Task Force, managed by KwikChex received complaints from consumers about the activities of Frank Madden and his business Glenleigh Consultants. This was reported  by consumers via the Timeshare Business Check website www.timesharebusinesscheck.org. In the months that followed, intelligence was provided to Trading Standards about the activities taking […]

Jul 17, 2017

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‘I would like to go on written record to express my gratitude to Chris Emmins and his colleagues of KwikChex for the support they provided when my wife and I had to deal with a very unsavoury financial situation which was perpetrated whilst we were on holiday abroad. Although in the final outcome we managed to carry out [...]

May 27, 2017

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'We consulted Timeshare Business Check as a last resort when having great difficulty terminating our timeshare agreement. They were understanding, extremely helpful and very efficient in assisting with our problem. Not only did they ensure that we were able to terminate the agreement, they also managed to get a refund of our annual maintenance fees [...]

Mar 24, 2017

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Testimonial from a consumer that has had over £2000 returned to her after KwikChex intervened in a mis-selling case 'I would like to thank you all again for your help in this matter. I always received an answer immediately with expert advice, also with great understanding. Thank you again.' Mrs C, Feb-17 Note – no [...]

Mar 15, 2017

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In August 2016 we contacted Timeshare Business Check, managed by Kwikchex, regarding a deposit we had paid for an EZE Lifestyle & Leisure Plan. The dispute involved EZE GROUP & REGENCY SHORES S.L., the latter issued the receipt for the deposit. Our bank required proof of a connection between the two companies before they would [...]

Jan 31, 2017

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Can’t recommend these guys highly enough. If you have any issues with timeshare, holiday clubs etc. get in touch for impartial advice FREE. Their help enabled me to get a full refund of monies paid out for a product I didn’t want or need but was pressured into buying. Mr M, Nov-16 Note – no [...]

Nov 30, 2016

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I have had no further contact from ITRA, thankfully, after they returned all my documents. I have now been released from (my timeshare) at a very low admin cost so I am relieved with that. I have no objections to helping others if I can and have appreciated the help and information given by yourselves […]

Nov 20, 2016

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Having experienced a timeshare issue and having been totally mislead by Timeshare Release/ITRA/ECC, I was lucky enough to come across KwikChex – a reputable company who help consumers like me with timeshare issues. The responses from Chris and Gemma were quick and extremely helpful: their advice has been invaluable . For the first time in […]

Oct 30, 2016

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KwikChex assisted this consumer after they paid £1,000 to Monster Travel. “We would like to express our grateful thanks to KwikChex and staff member Mr Chris Emmins, for the help and understanding of our situation involving a Leisure Credits company. During a visit to the offices of the Leisure Credits company, we were asked to […]

Mar 14, 2016

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KwikChex assisted this consumer with a Section 75 refund for payment paid to ITRA. “Thank you KwikChex for helping get my 88-year-old father’s money back. He was clearly taken advantage of and had been mis-sold services costing him nearly £5000. With advice from KwikChex, and the template letter they prepared for us, we were able […]

Feb 28, 2016

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KwikChex assisted this consumer with with a Section 75 refund for a deposit made to Monster Travel. “I would recommend the advice KwikChex has given us. The timeshare resale scam which led us to losing a large amount of money, came to a wonderful conclusion today when our section 75 claim was granted and a […]

Nov 23, 2015

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KwikChex assisted this consumer with a chargeback claim to Monster Travel. “I have just received a letter from Vanquis Bank regarding my claim over the transaction of £500 to Monster Travel. I was delighted to be informed that the chargeback was successful under the Visa Rules and Regulations and that further action is not needed […]

Nov 23, 2015

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KwikChex assisted this consumer with a Section 75 refund for a deposit made to EZE Group. My mother and I have recently been involved with a timeshare exit company and paid a deposit to them, I got concerned about the amount of money they were charging and what we were paying it for. I sent […]

Nov 09, 2015

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KwikChex assisted this consumer with a Section 75 refund for a deposit made to Monster Travel / Hollywood Marketing SL. I cannot thank you all enough for all your help, work and kindness in what has been for us a hard lesson and learning curve. Time will tell if this is the last of it. […]

Oct 29, 2015

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KwikChex assisted this consumer with a Section 75 refund for a deposit and balance payment made to Intelligent Software Solutions SL (ISS). “Just to let you know that we received an email and telephone call confirming that the bank have offered us £9,026.69 in full and final settlement of the claim. We would like to […]

Oct 22, 2015

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KwikChex assisted this consumer with relinquishment of their timeshare. “I am more than pleased to be able to tell you that in April this year my request to surrender my ownership of the weeks I owned ​was accepted. Not only that, but they even refunded me to the tune of £1,062.60 for maintenance fees paid […]

Oct 21, 2015

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KwikChex assisted this consumer with a refund from Realistix (Timeshare Business Check Profile). “Received my deposit back this morning so all is good in the world. Thank you so much for all your help. Without the exposure you gave them I doubt it would ever have happened.” Mr H, Oct-15 Note – no fees are […]

Oct 01, 2015

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We just wanted to thank you and all your colleagues at KwikChex for all your assistance with relinquishing the above time share. It is a great feeling to have finally disposed of the week, and I feel that without seeing the article in a national paper where you were shown as an organisation who was […]

Sep 17, 2015

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I cannot thank you enough for all you have done and are doing for us. Words cannot express how grateful we are. Mr & Mrs L, Aug-15 Note – this relinquishment was achieved without any fees being applied by the developer / resort – and there are no fees whatsoever charged to consumers seeking help […]

Aug 06, 2015

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Today I received a letter officially terminating my membership. I believe that this has been achieved mainly due to your invaluable input for which I thank you profusely. Mr R, May-15 Note – this relinquishment was achieved without any fees being applied by the developer / resort – and there are no fees whatsoever charged […]

May 12, 2015

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