The holidaymakers' blackmail: Hotel guests using threat of poor TripAdvisor reviews to demand free upgrades and refunds

The holidaymakers’ blackmail: Hotel guests using threat of poor TripAdvisor reviews to demand free upgrades and refunds

22nd November 2011

Deborah Sinclair, Evesham, hotels, MailOnline, review, Riverside Hotel, Sophie Freeman, tripadvisor, Worcestershire, www.dailymail.co.uk

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Credits: Mail Online
By: Sophie Freeman

“Hotel guests are using the threat of a bad review on Tripadvisor to blackmail owners into paying hundreds of pounds ‘compensation’ – even when there was nothing wrong with their stay.”

“Last month, MailOnline reported that hotel owner Deborah Sinclair was taking legal action after Tripadvisor placed a ‘red flag’ on the review page of the Riverside hotel which she owns in Evesham, Worcestershire.”

Above excerpts and full article on: www.dailymail.co.uk