General manager Frank Long vowed to ‘deny everything’ if details of the scam emerged
One review said it was the ‘friendliest airport hotel ever’ and made special reference to the staff
“A hotel boss ordered his staff to write bogus reviews of his hotel after it had a series of bad reviews online.
Frank Long, who runs the Ramada Glasgow Airport Hotel, emailed his staff asking them to post glowing reviews of the hotel on TripAdvisor to boost its ratings.”
KwikChex is legally compliant with the Online Dispute Resolution, more details
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