ASA Uphold Complaint against Solution for Timeshare
The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force https://www.timesharetaskforce.org/ which KwikChex manages.
The complaint challenged whether reviews on the sites were genuine – on the basis that reviews with the same wording appeared under different names on the two sites – a clear indication of review fraud.
Connected websites and businesses
The following websites were also traced as being connected by IT traces and phone numbers.
It is noticeable that none of the sites publishes information about ownership, legal entity details or contact information – a breach of law under the Companies (Trading Disclosures) Regulations 2008.
The ITRA connection
In addition, follow up investigations revealed links to the ITRA (International Timeshare Refund Action) operations.
All of the connected websites can be found on the Timeshare Business Check website – https://timesharebusinesscheck.org/solution-for-timeshare/
Many of these connected sites also breach such laws – and are connected also with actions taken by the UK authorities in 2012 – https://www.rbwm.gov.uk/web/ts_club_class_holidays_wound_up.htm
ITRA was itself the subject of a related upheld ASA complaint in 2011 – https://www.asa.org.uk/Rulings/Adjudications/2011/1/International-Timeshare-Refund-Action-(incorporated-in-the-Seychelles)/TF_ADJ_49567.aspx#.VRFvsfnF9x4
This again clearly demonstrated the link between ITRA and the notorious ‘Club Class businesses.
For recent advice about checking on timeshare and other related businsses, click here
The details of the ASA adjudication can be found on the ASA website – https://www.asa.org.uk