KwikChex Featured in Timeshare Exit Concerns Article
The Daily Mirror has published an article on the battle between timeshare exit firm, Carl James Associates, and a couple who paid £4,200 for assistance exiting their timeshare.
After being repeatedly contacted by cold callers promising a swift exit from their Club La Costa membership, the pair agreed to let Carl James Associates facilitate their exit.
Shortly afterwards the consumer contacted Carl James to cancel their assistance, “arguing that he had not yet signed a contract with Carl James or sent them any of his timeshare paperwork, so it could not have started work on his case”, but were refused, with Carl James citing a verbal “contract in kind” and that non-refundable work had already begun.
Fullbrook Associates are named as assisting Carl James with the timeshare relinquishment process.
According to Club La Costa operations director Guy Mantel – “Members can simply contact our CLC World Member Services department to enquire on this policy and be guided through the process if required”
“Claims management companies we believe are fully aware of our policy in this matter yet continue to misrepresent the situation and persuade our members to pay out fees, in some cases sizeable amounts in the thousands, for a service that is not required.
“We continue to advise and warn our members and owners of such activity and point them to third-party support websites such as KwikChex.com.”