KwikChex is a unique business that was founded in 2010. Since then we have battled on behalf of both consumers and businesses committed to high standards.
We go beyond any other online business – using expert investigation, verification and resolutions services to achieve the results that both consumers and good businesses want.
After several years based in offices in Bournemouth, KwikChex now primarily uses the internet to enable our employees to work remotely. This enables us to keep costs down and to have employees in multiple locations, including in the UK and in other EU countries.
WHO WE WORK WITH
KwikChex works closely with many organisations in several countries, including law enforcement, government bodies and consumer organisations – providing information, cooperating in investigations and submitting cases on behalf of businesses and consumers.
In June 2019, we received a CTSI Hero Award in recognition of our work supporting consumer protection, civil actions and criminal investigations and prosecutions. Quote from Trading Standards “Its role in trying to stop scams or seek justice against the offenders is uncompromising and KwikChex has greatly helped to reduce consumer detriment, particularly within the Timeshare sector.
TRADING STANDARDS APPROVED AND A MEMBER OF CTSI
KwikChex has been vetted and approved by Trading Standards – acknowledging the diligence and quality of our work – particularly in respect of providing free and effective assistance to consumers affected by timeshare and related holiday products. Our official ‘Buy with Confidence’ accreditation can be viewed on at www.buywithconfidence.gov.uk/profile/kwikchex/24358
KwikChex is also a Corporate Affiliate member of the Chartered Trading Standards Institute (CTSI) – a process that requires sponsorship from Trading Standards Officers and approval by the CTSI. Thorough the CTSI, KwikChex presents and cooperates with law enforcement and consumer protection organisations, including exhibiting and presenting seminars at the annual CTSI conference.
WE PROVIDE ACCURATE INFORMATION ON BUSINESSES TO CONSUMERS
and have been directly responsible for getting thousands of refunds and resolving disputes with online companies. We have even gone to court, appearing as a witness in support of clams where consumer protection laws have been broken.
WE HAVE BEEN FEATURED ON HUNDREDS OF NEWS STORIES AROUND THE WORLD
on television, radio and in newspapers and are always working on new stories with journalists, who value the information we provide and our expertise.
WHY CHOOSE US
WE HAVE FOUGHT FOR MANY BUSINESSES TO ENSURE THAT THEIR ONLINE REPUTATION IS FAIR AND ACCURATE
Correcting distortion and verifying their true business standards. And of course, we have probably most famously had many fake bad reviews removed – on several cases, even identifying the authors.
WE WORK DIRECTLY AND CLOSELY WITH LAW ENFORCEMENT AND CONSUMER PROTECTION ORGANISATIONS
– providing crucial evidence that enables actions to be taken. KwikChex has been consulted by government authorities on such subjects as online defamation, online reviews and the timeshare sector (where our free resources to timeshare owners have resulted in many resolutions and refunds).
WE CAMPAIGN TIRELESSLY FOR ONLINE ACCURACY AND AGAINST ALL TYPES OF FRAUD
from fake online reviews to serious scams – identifying the sources and exposing those responsible.
WE HAVE TACKLED SOME OF THE WORST CYBER-BULLYING IMAGINABLE
And identified and had closed down sites responsible for child abuse.
“The Business Award is designed to recognise businesses that demonstrate a dedication to protecting consumers. KwikChex not only strives to help consumers who have suffered at the hands of ruthless fraudsters but has been a strong supporter of our profession. I’m pleased to name them our 2019 Business Hero.”
Chief Executive at CTSI
6th July 2020
June was extremely pleasant and helpful.
6th June 2020
At all stages it was excellent
7th May 2020
The level of service overall was excellent
29th February 2020
Absolutely brilliant service
18th January 2020
June was very informed and enjoys a calm confidence
15th January 2020
7th January 2020
Got great advice regarding termination of a timeshare contract in Tenerife
11th December 2019
The assistance provided by KwikChex in recommending the procedure to follow for a Section 75 claim