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Further actions have taken place in a criminal case that KwikChex supported with evidence gained from investigations and consumer reports. Frank Madden was previously sentenced to 40 months imprisonment for operating a bogus holiday discount club scam and has now been ordered to pay back £20,000 and had further banning orders imposed. Read the article […]

Credits: CTSI (www.tradingstandards.uk) 26/06/2019 ‘Investigation and verification service provider, KwikChex, has earned a prestigious Chartered Trading Standards Institute (CTSI) Hero Award for its continuous work and passionate commitment on behalf of consumers, particularly around timeshare scams.’ ‘KwikChex has established a free and effective online help service for consumers the Timeshare Task Force, a helpline aimed […]

Credits: The Mirror, By Andrew Penman, 14/02/19 Shut down: the company that took upfront fees from people desperate escape timeshare traps ‘International Timeshare Refund Action liquidated after ignoring court judgment’ ‘When ITRA ignored the judgment they took the case to the High Court to have it shut down, assisted by Kwikchex, an online business verification […]

The BBC TV News programme featuring the joint investigation with KwikChex on Just Eat food hygiene issues continues to attract attention, with UK local journalists picking up on the story. —- ‘These Gloucestershire restaurants with one-star food hygiene are on Just Eat’ www.gloucestershirelive.co.uk By Conor Gogarty 3 NOV 2018 ‘Consumer rights campaigner Chris Emmins said […]

Chris Emmins, Co-founder of KwikChex, appears on Channel 5’s ‘When teens kill’ programme to advise on the potential dangers of online classified ads. It follows a previous KwikChex investigation into the risks of using Gumtree, which include fraud, theft and – as the programme shows, even the possibilty of serious assault / loss of life. […]

I cannot thank Chris and his team at KwikChex enough for all the help and advice that they provided. I first contacted them 12 months ago for help and they guided me through the lengthy process of trying to obtain a refund from [a timeshare relinquishment business]. When [the timeshare relinquishment business] refused to communicate, […]

KwikChex, has enjoyed another successful trip to the annual CTSI Conference (CTSI Symposium 2018), in Nottingham this week, working to protect consumers.   The subject of our mini-theatre session, presented by Chris Emmins, was ‘Partners in Disruption – bringing together law enforcement, the private sector, the media and consumers’. With limited funds and resources for tackling an […]

Francis (Frank) Madden was yesterday (Tuesday 01 May) sentenced to 40 months imprisonment for scamming consumers in a supposed holiday discount scheme. The sentence was handed down after he changed his plea to guilty on reduced charges. Madden was previously convicted on two occasions and was actually under a suspended sentence when KwikChex detected him […]

KwikChex, a Corporate Affiliate member of the Chartered Trading Standards Institute (CTSI), will be presenting at the CTSI Symposium 2018, which takes place in Nottingham at the beginning of June. This is the flagship event in the UK Trading Standards calendar, with exceptional attendance from experts across the consumer protection spectrum. This year, the subject […]

Apr 10, 2018

Admin

court, ECC, ITRA

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Another consumer supported by the free services of the Timeshare Task Force has been awarded a full refund, plus costs and interests totalling nearly £10,000 On 27th March at Workington County Court, ITRA were ordered to pay a consumer a total of £9765.90. This included a full refund of £7640.00, plus costs and interest. The […]

Consumer awarded over £4800 as judge declares that breaches of contract by International Refund Action Ltd. (ITRA) were “completely unacceptable” KwikChex can report that on Friday 19 January 2018,  at Weston-Super-Mare County Court, another consumer it has supported has won a judgement against International Timeshare Refund Action – ITRA. The judge ordered ITRA to repay […]

Timeshare For KwikChex, 2017 was dominated by successes and praise in the timeshare sector, where KwikChex manages the Timeshare Task Force, providing totally free assistance to consumers.   Consumer feedback Click here to read feedback from timeshare owners about the assistance they received from KwikChex.   Rogues arrested, in court & guilty Our work in […]

On Friday, 17th November, EZE Europe Ltd., Dominic O’Reilly (described as the CEO of EZE Group) and his daughter Stephanie O’Reilly, a director of EZE Europe Ltd., appeared at Birmingham Magistrates’ Court. All pleaded guilty to offences under the Consumer Protection from Unfair Trading Regulations 2008. These related to misrepresentations regarding the selling of ‘Leisure […]

Some of our favourite news, testimonials & achievements of the last 7 years In our work as part of the Timeshare Task Force, KwikChex achieved the Buy with confidence trading standards approved rating, Aug 2017   Testimonial, Aug 2017 ‘Finding your company was a tremendous relief for us. Now we know there’s hope so that […]

'Your team has done a fantastic job to remove these 2 fake reviews. On behalf of all our team here in Marrakech, we want to say: Thank you, Merci, Grazie, Obrigado, Gracias... As a small independent hotel, with limited resources and facing unscrupulous competitors, now we can say that justice is done. Finding your company was a tremendous relief for us. Now we know there's hope so that we can protect our online reputation.
-- Mr A, Aug-17 --

‘Your team has done a fantastic job to remove these 2 fake reviews. On behalf of all our team here in Marrakech, we want to say: Thank you, Merci, Grazie, Obrigado, Gracias… As a small independent hotel, with limited resources and facing unscrupulous competitors, now we can say that justice is done. Finding your company […]

In our work as part of the Timeshare Task Force – It has come to our attention that a business calling itself Timeshare Council and using the website www.timesharecouncil.co.uk has been cold calling consumers – some of which are registered with the Telephone Preference Service. Their methods are deceitful and unlawful. They appear to imply […]

Data from law enforcement agencies and details received by KwikChex via the Timeshare Task Force resources show that the majority of consumer complaints being made within the greater timeshare and long term holiday products sector’ concern the following. So called timeshare alternatives; where it is claimed that substantial discounts are provided by paying very large […]

New helpline launched In 2014, the new Timeshare Task Force, managed by KwikChex received complaints from consumers about the activities of Frank Madden and his business Glenleigh Consultants. This was reported  by consumers via the Timeshare Business Check website www.timesharebusinesscheck.org. In the months that followed, intelligence was provided to Trading Standards about the activities taking […]

'We consulted Timeshare Business Check as a last resort when having great difficulty terminating our timeshare agreement. They were understanding, extremely helpful and very efficient in assisting with our problem. Not only did they ensure that we were able to terminate the agreement, they also managed to get a refund of our annual maintenance fees [...]
Testimonial from a consumer that has had over £2000 returned to her after KwikChex intervened in a mis-selling case 'I would like to thank you all again for your help in this matter. I always received an answer immediately with expert advice, also with great understanding. Thank you again.' Mrs C, Feb-17 Note – no [...]
Successes for consumers right across the spectrum Here is what consumers had to say about KwikChex during 2016: KwikChex Testimonial Just to inform you that disputed review has now been removed from our page. Thanks for your help. TP, Nov-16 Timeshare Task Force Testimonial Can’t recommend these guys highly enough. If you have any issues [...]
As usual, KwikChex had a good deal of media coverage during 2016, including the following TripAdvisor criticised after closed Tunisian terror hotel given top award https://www.telegraph.co.uk/travel/news/tripadvisor-under-fire-over-award-for-tunisian-hotel/ Telegraph.co.uk, 26 Feb 2016 TripAdvisor accused of unreliability https://www.trn-news.ru/news/35804 Travel Russian News (Russian language travel site), 26 Feb 2016 Between extortion and business interests, are sites as reliable as [...]
Title: TripAdvisor denies unfairly penalising businesses for posting fraudulent reviews Credits: The Caterer, By Janet Harmer, 10th Feb 2017 'Action taken by TripAdvisor to put a stop to fraudulent postings on its online review site is often carried out unfairly and inconsistently, according to online reputation management firm, KwikChex.' 'Chris Emmins, co-founder of KwikChex, said [...]
In August 2016 we contacted Timeshare Business Check, managed by Kwikchex, regarding a deposit we had paid for an EZE Lifestyle & Leisure Plan. The dispute involved EZE GROUP & REGENCY SHORES S.L., the latter issued the receipt for the deposit. Our bank required proof of a connection between the two companies before they would [...]
Can’t recommend these guys highly enough. If you have any issues with timeshare, holiday clubs etc. get in touch for impartial advice FREE. Their help enabled me to get a full refund of monies paid out for a product I didn’t want or need but was pressured into buying. Mr M, Nov-16 Note – no [...]

I have had no further contact from ITRA, thankfully, after they returned all my documents. I have now been released from (my timeshare) at a very low admin cost so I am relieved with that. I have no objections to helping others if I can and have appreciated the help and information given by yourselves […]

Having experienced a timeshare issue and having been totally mislead by Timeshare Release/ITRA/ECC, I was lucky enough to come across KwikChex – a reputable company who help consumers like me with timeshare issues. The responses from Chris and Gemma were quick and extremely helpful: their advice has been invaluable . For the first time in […]

KwikChex Testimonial ‘I can’t thank you enough for saving me here, you truly have a very detailed and thorough process which really made a big difference in my decision let alone it made me simply avoid a landmine I was about to step on! Your expert service, prompt action and punctual response makes me and […]

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