Archive for the
‘BBC’ Category

KwikChex celebrates 10 years of safeguarding with another appearance on BBC News

29th December 2020

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All News/Blog, BBC, KwikChex In The Media, News

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KwikChex celebrates 10 years of safeguarding with another appearance on BBC News and the removal of fake and malicious reviews from our client’s online profile. KwikChex CEO and co-founder Chris Emmins has once again featured on the BBC, tackling fake online reviews – 10 years after our very first appearance. In 2010, in our first […]

10 Extraordinary Years – 2012 – A landmark ruling against TripAdvisor is reported around the world after KwikChex files complaint

26th May 2020

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KwikChex, News

All News/Blog, BBC, Blog, feature, KwikChex In The Media

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In February 2012 after challenging TripAdvisor over fake reviews for more than a year, a complaint submitted by KwikChex to the UK Advertising Standards Authority (ASA) was upheld. In the ruling, phrases such as “reviews you can trust” and “reviews from real travelers” were judged to be misleading and   TripAdvisor were instructed not to […]

10 Extraordinary Years – 2010 – our first year and our first TV appearance!

18th February 2020

Editor

10 Extraordinary Years, 2010, BBC, Click, Fake Reviews, KwikChex

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The challenges KwikChex made against fake reviews got us noticed in the first few months of launching our services when we were invited to appear on BBC TV’s flagship technology programme ‘Click’. Spencer Kelly, host of the ‘Click’ programme visited our offices in Bournemouth and KwikChex director and founder Chris Emmins took him through the […]

Pressure from KwikChex sees Just Eat improve on Food Hygiene – but more can be done to safeguard consumers

16th July 2019

Editor

BBC, food hygiene, Just Eat, KwikChex

All News/Blog, BBC, KwikChex In The Media, KwikChex Investigations, News

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16/07/19 After a KwikChex-initiated BBC exposure of serious food hygiene issues, Just Eat will publish the food hygiene rating of every restaurant listed on its UK delivery platform from today. However there are still improvements that can be made. In the UK, whilst consumers will be able to see the official food hygiene rating for […]

Just Eat to start tackling food hygiene issues highlighted by KwikChex

23rd November 2018

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BBC, food hygiene, Just Eat

All News/Blog, BBC, Blog, KwikChex In The Media, KwikChex Investigations

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UK roll-out of displaying food hygiene ratings to commence with trial in Northern Ireland in early 2019 Following a joint KwikChex  / BBC investigation, International takeaway food delivery giant Just Eat  has responded to concerns over food safety by announcing it will start to publish the official food hygiene rating of each of its UK […]

KwikChex on BBC News once again!

18th October 2018

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BBC, food hygiene, Just Eat

All News/Blog, BBC, Blog, KwikChex In The Media, KwikChex Investigations

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Definitive research by KwikChex results in BBC News coverage of Just Eat serious food hygiene issues Work led by KwikChex head of research projects, Aria Maffei resulted in a BBC News investigation being aired on television and radio last night (Wednesday 17 October). The project commenced by comparing the reviews ratings displayed prominently on the […]

KwikChex on BBC Radio 5 Live Investigates Online Reviews Under Fire Again

22nd June 2018

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BBC, BBC 5 Live Investigates, BBC NEWS, BBC Radio, Chris Emmins, defamation, Fake Reviews, KwikChex, Online review, Online Reviews, Online Reviews for Sale, tripadvisor, www.kwikchex.com

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KwikChex has once again assisted BBC investigative journalists, providing information on problems with online reviews websites.   Director and Co-Founder of KwikChex, Chris Emmins was also interviewed on Adrian Goldberg’s programme. – discussing how TripAdvisor prioritise Online Travel Agents (OTAs) that pay TripAdvisor in their search results. TripAdvisor now prefers consumers to see ‘deals’ from their OTA […]

KwikChex and BBC expose problems with Realistix Solutions product

KwikChex and BBC expose problems with Realistix Solutions product

2nd September 2015

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About Timeshare, BBC, BBC Radio, Intelligent Software Solutions SL, ISS, KwikChex, Realistix, Realistix Solutions, Timeshare Business Check, Timeshare Task Force, www.abouttimeshare.org, www.bbc.co.uk, www.kwikchex.com, www.timesharebusinesscheck.org, www.timesharetaskforce.org

All News/Blog, BBC, KwikChex In The Media, News

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KwikChex has once again been working with the BBC to highlight dangers to consumers. As part of the Timeshare Task Force initiative, KwikChex contacted the BBC 4 Radio You & Yours programme about a product known as Realistix Solutions. This is a product which is the subject of many consumer complaints. Consumers are approached with [...]
Resort Management Direct exposed by the BBC consumer affairs programme You & Yours

Resort Management Direct exposed by the BBC consumer affairs programme You & Yours

21st July 2015

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(RDO), About Timeshare, BBC, BBC Radio, Blaine Connell, RCI, Resort Management Direct, Timeshare Business Check, Timeshare Taskforce, You & Yours

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Resort Management Direct had been cold calling RDO members saying they were entitled to a free holiday. An admin fee of approximately £200 would apply. However consumers found the holidays near impossible to book and some were later advised that they needed to attend a presentation whilst on holiday. Refunds were never given. Blaine Connell, [...]
Fake Online Reviews – KwikChex works with BBC to expose Review Fraud

Fake Online Reviews – KwikChex works with BBC to expose Review Fraud

23rd June 2015

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BBC, BBC Radio, KwikChex, Online Reviews, RADAR, reviews, www.bbc.co.uk, www.kwikchex.com

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KwikChex were featured on the 6 O’Clock BBC News after our investigations team worked with BBC reporters to uncover review fraud involving a Payday Loan company that had fake reviews posted on Trustpilot. The reviews used stolen identities – including one of a deceased young mother. KwikChex is now in the process of launching a […]

KwikChex on BBC Radio 5 Live Breakfast Show

KwikChex on BBC Radio 5 Live Breakfast Show

22nd June 2015

Editor

BBC Radio, BBC Radio 5 Live Breakfast Show, CMA, Competition & Markets Authority, KwikChex, Online Reviews, reviews, www.bbc.co.uk, www.kwikchex.com

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BBC Radio 5 Live Breakfast Show Fake online customer reviews – includes interview with Chris Emmins, KwikChex. Above excerpts and read the full article on – www.bbc.co.uk From 1hr 56m Other BBC stories featuring KwikChex – Click here

Fake Online Reviews – KwikChex works with BBC to expose Review Fraud

Fake Online Reviews – KwikChex works with BBC to expose Review Fraud

19th June 2015

Editor

BBC, BBC NEWS, BBC Radio, KwikChex, Online Reviews, review fraud, www.bbc.co.uk, www.kwikchex.com

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KwikChex were featured on the 6 O’Clock BBC News after our investigations team worked with BBC reporters to uncover review fraud involving a Payday Loan company that had fake reviews posted on Trustpilot. The reviews used stolen identities – including one of a deceased young mother. KwikChex is now in the process of launching a […]

KwikChex on BBC consumer programme You & Yours – Right to be Forgotten laws

KwikChex on BBC consumer programme You & Yours – Right to be Forgotten laws

24th June 2014

Editor

BBC, BBC Radio, BBC Radio 4, defamation, KwikChex, Radio 4, reviews, right to be forgotten, www.kwikchex.com, You & Yours

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KwikChex discusses the laws concerning outdated and irrelevant online reviews on BBC Radio 4 programme You & Yours. KwikChex is taking a number of new actions following recent rulings and changes in the laws, including applications under the Right to be Forgotten principles and defamation. We are also pursuing an international ethical campaign to improve […]

BBC Fake Britain investigates fake reviews on TripAdvisor

24th May 2012

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BBC, BBC Fake Britain, BBC Radio, Fake Reviews, Hastings, Howarth House, KwikChex, Medieval Lodge, St Annes, tripadvisor, UK

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BBC Fake Britain investigates the damage caused by fake Trip Advisor reviews to KwikChex Members Howarth House and Medieval Lodge. The Broadcast on the iPlayer has now expired  – the next available viewing according to BBC is at 02:55am Thursday 7th June BBC1

BBC Fast Track reports on fake reviews and the ASA ruling on TripAdvisor

5th April 2012

Editor

ASA, BBC, BBC Radio, Fake Reviews, Fast Track, tripadvisor

All News/Blog, BBC, Blog, KwikChex In The Media

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  “Reviews You Can Trust”. It always was a bold slogan, but last month Tripadvisor was officially told to remove it from its British website. The country’s advertising watchdog decided you couldn’t tell which reviews were real, and which were simply made-up. But now, one similar site says it may have found a way. Keith […]

KwikChex and BBC News successful again over fake review removal

11th January 2012

Editor

BBC, BBC NEWS, BBC Radio, Fake Reviews, Hastings, KwikChex, Medieval Lodge, tripadvisor, UK

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KwikChex member Medieval Lodge in Hastings, UK today had a fake review removed from their TripAdvisor profile after the BBC reported the distress and damage being caused on their flagship breakfast news programme. KwikChex has traced the person responsible and is considering further action. Watch the BBC news clip. Further information and update on this […]

KwikChex and BBC force Google to remove online defamation – Video on BBC Website

9th January 2012

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BBC Radio

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Firms fall victim to fake web reviews Click here to view video (originally shown on BBC News at Six 03/11/2011)   Plus related article on BBC News Website: Google removes ‘paedophile’ claim on review website Credits: BBC News By Claire Marshall BBC News Midlands correspondent “A business owner accused in a Google review of being a paedophile […]

KwikChex and BBC force Google to remove online defamation

4th November 2011

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BBC, BBC NEWS, BBC Radio, Google, KwikChex, online defamation, review

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Google removes ‘paedophile’ claim on review website Credits: BBC News By Claire Marshall BBC News Midlands correspondent “A business owner accused in a Google review of being a paedophile and a thief has said he is delighted that the search giant has removed the entry.” “He (Chris Emmins of KwikChex) called for Google, Tripadvisor and […]

BBC Brasil article ‘Fake Reviews affecting online retailers’ – translated

30th September 2011

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BBC, BBC Brasil, brazil, Fake Reviews, Thomas Pappone, translated

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English translation – see original article and images on BBC Brasil – click here Fake Reviews affecting online retailers – authorities concerned Thomas Pappone BBC Brasil in London Updated September 30, 2011 – 10:02 (GMT) 13:02 GMT “My husband and I stayed at the James Chicago Hotel for our anniversary. This place is fantastic! Once […]

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