Hat TripAdvisor ein Problem mit gefälschten Bewertungen?

Credits: Die Seattle Times By: Christopher Elliott

‘Online travel giant isn’t very transparent about the way it operates, says columnist Christopher Elliott.’

‘TripAdvisor.com, which claims to be the world’s largest travel site, bills itself as a place that offers “trusted advice from real travelers.” Corcoran, an office administrator in Baltimore, says that trust was broken when a string of flattering write-ups about the Sheraton Baltimore City Center Hotel began appearing on TripAdvisor and Sheraton’s corporate site in June.’

‘Here’s a publicly traded company that has made millions by offering a platform for user-generated reviews, insisting that transparency would help the entire travel industry. Yet when it comes to being transparent about the way it operates, it goes strangely quiet.’

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