KwikChex is a unique business that was founded in 2010. For over eight years, we have battled on behalf of both consumers and businesses committed to high standards.
We go beyond any other online business – using expert investigation, verification and resolutions services to achieve the results that both consumers and good businesses want.
After several years based in offices in Bournemouth, KwikChex now primarily uses the internet to enable our employees to work remotely. This enables us to keep costs down and to have employees in multiple locations, including in the UK and in other EU countries.
Our registered office as published on our websites and all other communications is a new facility for KwikChex (commenced December 2018) which is used for all legal purposes, post and to conduct some meetings – it is not permanently occupied by KwikChex, so any meetings or visits must be prearranged.
WHO WE WORK WITH
KwikChex has worked with and continues to work with government bodies and consumer organisations in several countries, providing information, cooperating in investigations and submitting cases on behalf of businesses and consumers.
TRADING STANDARDS APPROVED AND A MEMBER OF CTSI
KwikChex has been vetted and approved by Trading Standards – acknowledging the diligence and quality of our work – particularly in respect of providing free and effective assistance to consumers affected by timeshare and related holiday products. Our official ‘Buy with Confidence’ accreditation can be viewed on this link.
KwikChex is also a Corporate Affiliate member of the Chartered Trading Standards Institute (CTSI) – a process that requires sponsorship from Trading Standards Officers and approval by the CTSI. Thorough the CTSI, KwikChex presents and cooperates with law enforcement and consumer protection organisations, including exhibiting and presenting seminars at the annual CTSI conference. More details
WE PROVIDE ACCURATE INFORMATION ON BUSINESSES TO CONSUMERS
and have been directly responsible for getting thousands of refunds and resolving disputes with online companies. We have even gone to court, appearing as a witness in support of clams where consumer protection laws have been broken.
WE HAVE BEEN FEATURED ON HUNDREDS OF NEWS STORIES AROUND THE WORLD
on television, radio and in newspapers and are always working on new stories with journalists, who value the information we provide and our expertise.
WHY CHOOSE US
WE HAVE FOUGHT FOR MANY BUSINESSES TO ENSURE THAT THEIR ONLINE REPUTATION IS FAIR AND ACCURATE
Correcting distortion and verifying their true business standards. And of course, we have probably most famously had many fake bad reviews removed – on several cases, even identifying the authors.
WE WORK DIRECTLY AND CLOSELY WITH LAW ENFORCEMENT AND CONSUMER PROTECTION ORGANISATIONS
– providing crucial evidence that enables actions to be taken. KwikChex has been consulted by government authorities on such subjects as online defamation, online reviews and the timeshare sector (where our free resources to timeshare owners have resulted in many resolutions and refunds).
WE CAMPAIGN TIRELESSLY FOR ONLINE ACCURACY AND AGAINST ALL TYPES OF FRAUD
from fake online reviews to serious scams – identifying the sources and exposing those responsible.
WE HAVE TACKLED SOME OF THE WORST CYBER-BULLYING IMAGINABLE
And identified and had closed down sites responsible for child abuse.
So if you are a consumer with concerns about possible fraud or abuse, or a business that wants to have the best in online reputation defence and improvement, or a law enforcement officer looking for support re online fraud, or a journalist working on a consumer protection story, – contact KwikChex and become one of the many around the world that we have helped.
SOME OF OUR HAPPY CLIENTS
(Reviewed February 2018)I found Kwikchex when making a legal claim against [another business]. They provided excellent information which helped in the court case and lots of moral support. I doubt I would have gone all the way to the court hearing had it not been for the support they provided. I would highly recommend them to anyone seeking redress particularly with [another business] as they have considerable experience.
"I was more than a little distressed (about fake bad reviews attacking my business on TripAdvisor). My business is my life & the only way I can support my daughter & also my staff, who are more like family to me than staff.One day I came across KwikChex & realised I wasn’t going mad after all & that many others had been stalked & victimised in very similar ways.I rang them the same day & to my surprise they rang me back in Viet Nam.I remember very clearly being quite emotional speaking to them & I always get a bit that way when someone is being kind & decent to me but asking for nothing in return.I’ve since joined KwikChex but was never once asked to & mind you the price is really very reasonable too.After TripAdvisor were contacted by KwikChex about the fake reviews, within 7 days, the posts disappeared. My warmest gratitude goes out to all the KwikChex team & all of us here will be forever in your debt."
"We can't thank you enough for helping us with this matter Your service has been wonderful, will highly recommend you to anyone in the same sort of trouble."
"I really appreciate your fast, friendly and professional attention to this matter and I will certainly look positively if I have to deal with any future company bearing the Kwikchex accreditation."
"I would highly recommend this company to anyone who has been put in the same position as we were. They do what is says on the tin and no messing. Brilliant and very professional. We could go on singing their praise all day and would definitely recommend them."
"I like to say thank you very much for your help. I am really grateful for all the help you guys have given me. You guys have made me feel more secure doing shopping online. Thank you"
"I found KwikChex totally by chance when my family and I had been under attack via a vicious libelous blog set up on Google in my name. Google had failed to respond to us or to police. My MP had been helpless, my trade union uninterested; lawyers demanded large sums with no guarantee of success. KwikChex were hugely sympathetic and pulled out all the stops with their particular expertise and finally Google did the right thing and took the blog down. It was a horrible time and, without the KwikChex team, might well have ended badly. Google need to be made to take responsibility and respond to this type of malice. The KwikChex team did what others had failed to do and protected us."
"Your organisation is to be commended as simply brilliant. THANKYOU TO ALL YOUR TEAM!"
"I had the chance knowing this great organization which are really doing their best for you whatever the problems you might encounter with fake reviews. Reliable and cool people and I can only recommend them as they are totally involved with you and will do their really best to avoid many problems which can totally damage your business or life. Clever and nice people highly recommend"
"I can't thank you all enough for your fantastic help over such a dark situation. Your company is so kind and I am sure it has made, and will make, many people's lives so much happier, safer and more secure."
"YOU ARE THE BEST!!Huge thanks!All is said in the title.. both reviews have been canceled;Thanks again for your great and very efficient support and so good to have such reliable and efficient friends as you especially when in trouble."
"You are definitely the REAL BEST! The false review has been deleted.When in trouble.. as said many times..good having such reliable expert friends to give a help as you do.Huge thanks."
"Just to inform you that disputed review has now been removed from our page.Thanks for your help."
"KwikChex have supported the reputation of our business as though it was their own . Their service and all round care was second to none."
"I used KwikChex to help demonstrate the positive feedback from my clients. They have been really helpful and its been a good experience."
'We have found KwikChex to be extremely proficient in providing online investigation services, individual and corporate due diligence and liaison with regulators and the media. The services help us to protect our business reputation and enable us and our clients to make informed decisions. They respond rapidly and expertly and provide an invaluable resource.'
I can't thank you enough for saving me here, you truly have a very detailed and thorough process which really made a big difference in my decision let alone it made me simply avoid a landmine I was about to step on! Your expert service, prompt action and punctual response makes me and others like simply seek every way possible to support you and recommend your services everywhere to educate, warn and assist others to open their eyes widely before following such false claims