Advertising Standards Agency

ASA uphold complaint against LC International Ltd t/a Ladbrokes

12th February 2021

Advertising Standards Agency, ASA, Gambling, Ladbrokes, LC International Ltd

The UK Advertising Standards Authority (ASA) has upheld a complaint against LC International Ltd t/a Ladbrokes. A complaint was raised regarding a video on demand (VOD) ad for a Ladbrokes mobile phone app, which was aired on All4 on 25 October 2020. “The complainant challenged whether the ad depicted gambling behaviour that was socially irresponsible.” […]

Pressure builds on TripAdvisor over reviews

11th November 2011

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Advertising Standards Agency, ASA, defamation, KwikChex, laws, Oliver Smith, reviews, The Telegraph, Travel, tripadvisor

All News/Blog, Blog, KwikChex In The Media

Credits: The Telegraph – Travel By: Oliver Smith “TripAdvisor, the travel review website, may have to change the way it operates if proposed changes to defamation laws go ahead and a new complaint being considered by the Advertising Standards Agency (ASA) is upheld.” “Several hoteliers are also taking legal action individually against the website for […]

TripAdvisor launches dedicated customer support phone line

8th November 2011

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Advertising Standards Agency, ASA, Caterer and Hotel Keeper, KwikChex, Neil Gerrard, phone line, reviews, tripadvisor, www.caterersearch.com

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Credits: Caterer and Hotel Keeper By: Neil Gerrard “TripAdvisor is to launch a customer support phone number for registered owners and managers on the online reviews website, which is set to go live today.” “The move comes following an intense period of publicity for the controversial website, which faces pressure and the threat of legal […]

‘Fake’ reviews on TripAdvisor a real problem for hoteliers

23rd September 2011

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Advertising Standards Agency, ASA, Fake Reviews, Karlin Lillington, KwikChex, The Irish Times, tripadvisor, www.irishtimes.com

All News/Blog, Blog, KwikChex In The Media

Credits: The Irish Times By: Karlin Lillington “In the UK, that anger has bubbled over into a complaint brought to the country’s Advertising Standards Agency by online reputation management company KwikChex, representing some 2,000 UK hotels.” “Kwikchex co-founder Chris Emmins told the Telegraph that the company made a similar complaint on behalf of hotels and restaurants […]

TripAdvisor removes ‘reviews you can trust’ slogan after ASA investigation is launched

13th September 2011

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Advertising Standards Agency, ASA, Daily Mail, KwikChex, reviews you can trust, The Mail Online, tripadvisor, www.dailymail.co.uk

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Credits: The Mail Online By: Travelmail Reporter “TripAdvisor has removed the slogan ‘reviews you can trust’ from its website, replacing it with the phrase ‘reviews from our community’.” “The website is currently being investigated by the Advertising Standards Agency (ASA) over allegations that fake reviews have been posted on the site.” Above excerpt and full […]