Posts Tagged
‘BBC’

KwikChex works with BBC again on travel Rip Off investigation

10th January 2023

Editor

BBC, Easy Consulting, KwikChex, KwikChex in the media, Rip Off Britain, www.kwikchex.com

All News/Blog, BBC, KwikChex In The Media, News

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KwikChex has just appeared on BBC TV again, having helped the Rip Off Britain team with investigations into Easy Consulting and the many brands they use. For years, Easy Consulting and the many different bargain holiday brands they use, which operate out of Alicante in Spain, have targeted UK consumers with cold-calls and online marketing. […]

UK Government to tighten laws on fake reviews

21st July 2021

Admin

Amazon, BBC, CMA, Competition & Markets Authority, fake, Google, law, reviews

All News/Blog, Blog, Online Defamation News

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Google and Amazon already under investigation and new laws proposed to hit review fraudsters harder The UK government has announced that it is to continue its plans to crackdown on fake reviews, with improved enforcement powers for the Competition & Markets Authority (CMA) and tougher actions, including substantial fines and potential actions against company directors. […]

Man to pay £25,000 damages over negative TrustPilot review

11th February 2021

Editor

BBC, BBC NEWS, defamation, KwikChex, Online review, trust pilot

feature, News

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Credit: BBC News, 9/02/21  A man who left a negative review of a legal firm on the TrustPilot website has been ordered to pay £25,000 ($34,000) in libel damages. “Philip James Waymouth engaged London law firm Summerfield Browne online to provide advice but was unsatisfied with the service he received.”“He then left a review accusing […]

10 Extraordinary Years – 2010 – our first year and our first TV appearance!

18th February 2020

Editor

10 Extraordinary Years, 2010, BBC, Click, Fake Reviews, KwikChex

All News/Blog, BBC, Blog, KwikChex In The Media

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The challenges KwikChex made against fake reviews got us noticed in the first few months of launching our services when we were invited to appear on BBC TV’s flagship technology programme ‘Click’. Spencer Kelly, host of the ‘Click’ programme visited our offices in Bournemouth and KwikChex director and founder Chris Emmins took him through the […]

Pressure from KwikChex sees Just Eat improve on Food Hygiene – but more can be done to safeguard consumers

16th July 2019

Editor

BBC, food hygiene, Just Eat, KwikChex

All News/Blog, BBC, KwikChex In The Media, KwikChex Investigations, News

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16/07/19 After a KwikChex-initiated BBC exposure of serious food hygiene issues, Just Eat will publish the food hygiene rating of every restaurant listed on its UK delivery platform from today. However there are still improvements that can be made. In the UK, whilst consumers will be able to see the official food hygiene rating for […]

Just Eat to start tackling food hygiene issues highlighted by KwikChex

23rd November 2018

Editor

BBC, food hygiene, Just Eat

All News/Blog, BBC, Blog, KwikChex In The Media, KwikChex Investigations

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UK roll-out of displaying food hygiene ratings to commence with trial in Northern Ireland in early 2019 Following a joint KwikChex  / BBC investigation, International takeaway food delivery giant Just Eat  has responded to concerns over food safety by announcing it will start to publish the official food hygiene rating of each of its UK […]

KwikChex on BBC News once again!

18th October 2018

Editor

BBC, food hygiene, Just Eat

All News/Blog, BBC, Blog, KwikChex In The Media, KwikChex Investigations

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Definitive research by KwikChex results in BBC News coverage of Just Eat serious food hygiene issues Work led by KwikChex head of research projects, Aria Maffei resulted in a BBC News investigation being aired on television and radio last night (Wednesday 17 October). The project commenced by comparing the reviews ratings displayed prominently on the […]

KwikChex on BBC Radio 5 Live Investigates Online Reviews Under Fire Again

22nd June 2018

Editor

BBC, BBC 5 Live Investigates, BBC NEWS, BBC Radio, Chris Emmins, defamation, Fake Reviews, KwikChex, Online review, Online Reviews, Online Reviews for Sale, tripadvisor, www.kwikchex.com

All News/Blog, BBC, KwikChex In The Media, News

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KwikChex has once again assisted BBC investigative journalists, providing information on problems with online reviews websites.   Director and Co-Founder of KwikChex, Chris Emmins was also interviewed on Adrian Goldberg’s programme. – discussing how TripAdvisor prioritise Online Travel Agents (OTAs) that pay TripAdvisor in their search results. TripAdvisor now prefers consumers to see ‘deals’ from their OTA […]

KwikChex – some of the highlights of 2016

31st December 2016

Editor

2016, ASA, BBC, highlights 2016, KwikChex, Mirror, Sun, year review

All News/Blog, Blog, KwikChex In The Media

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For the video summary of our 2016 highlights on YouTube - click here   January KwikChex in Middle East & Asia January saw KwikChex visiting clients and carrying out investigations in the UAE and Asia. We were once again particularly indebted to long term KwikChex clients and friends Max Hart and Dong Chi Thuy of [...]
KwikChex and BBC expose problems with Realistix Solutions product

KwikChex and BBC expose problems with Realistix Solutions product

2nd September 2015

Editor

About Timeshare, BBC, BBC Radio, Intelligent Software Solutions SL, ISS, KwikChex, Realistix, Realistix Solutions, Timeshare Business Check, Timeshare Task Force, www.abouttimeshare.org, www.bbc.co.uk, www.kwikchex.com, www.timesharebusinesscheck.org, www.timesharetaskforce.org

All News/Blog, BBC, KwikChex In The Media, News

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KwikChex has once again been working with the BBC to highlight dangers to consumers. As part of the Timeshare Task Force initiative, KwikChex contacted the BBC 4 Radio You & Yours programme about a product known as Realistix Solutions. This is a product which is the subject of many consumer complaints. Consumers are approached with [...]
Resort Management Direct exposed by the BBC consumer affairs programme You & Yours

Resort Management Direct exposed by the BBC consumer affairs programme You & Yours

21st July 2015

Editor

(RDO), About Timeshare, BBC, BBC Radio, Blaine Connell, RCI, Resort Management Direct, Timeshare Business Check, Timeshare Taskforce, You & Yours

All News/Blog, BBC, KwikChex In The Media, News

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Resort Management Direct had been cold calling RDO members saying they were entitled to a free holiday. An admin fee of approximately £200 would apply. However consumers found the holidays near impossible to book and some were later advised that they needed to attend a presentation whilst on holiday. Refunds were never given. Blaine Connell, [...]
Fake Online Reviews – KwikChex works with BBC to expose Review Fraud

Fake Online Reviews – KwikChex works with BBC to expose Review Fraud

23rd June 2015

Editor

BBC, BBC Radio, KwikChex, Online Reviews, RADAR, reviews, www.bbc.co.uk, www.kwikchex.com

All News/Blog, BBC, KwikChex In The Media, News

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KwikChex were featured on the 6 O’Clock BBC News after our investigations team worked with BBC reporters to uncover review fraud involving a Payday Loan company that had fake reviews posted on Trustpilot. The reviews used stolen identities – including one of a deceased young mother. KwikChex is now in the process of launching a […]

CMA Report highlights concerns over Online Reviews

19th June 2015

Editor

BBC, BBC NEWS, CMA, Competition & Markets Authority, KwikChex, Online Reviews, www.bbc.co.uk, www.kwikchex.com

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BBC coverage of release of a report by the UK Competition & Markets Authority on Online Reviews. KwikChex were one of the key participants in the CMA investigation. KwikChex is now in the process of launching a comprehensive, verifiable resource to solve the problems caused to consumers and businesses by fake reviews. The resource is […]

Fake Online Reviews – KwikChex works with BBC to expose Review Fraud

Fake Online Reviews – KwikChex works with BBC to expose Review Fraud

19th June 2015

Editor

BBC, BBC NEWS, BBC Radio, KwikChex, Online Reviews, review fraud, www.bbc.co.uk, www.kwikchex.com

All News/Blog, BBC, Blog, KwikChex In The Media

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KwikChex were featured on the 6 O’Clock BBC News after our investigations team worked with BBC reporters to uncover review fraud involving a Payday Loan company that had fake reviews posted on Trustpilot. The reviews used stolen identities – including one of a deceased young mother. KwikChex is now in the process of launching a […]

French blogger fined over review’s Google search placing

18th July 2014

Editor

BBC, BBC NEWS, blogger, france, French, Google, Google search results, review

All News/Blog, Blog, Online Defamation News

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Credits: BBC News By: Kevin Rawlinson A French judge has ruled against a blogger because her scathing restaurant review was too prominent in Google search results. The judge ordered that the post’s title be amended and told the blogger Caroline Doudet to pay damages. Above excerpts and read the full article on www.bbc.co.uk/news/technology-28331598

UPDATED As predicted – The “Right to be Forgotten” quickly becomes the “a right going farcically wrong”

7th July 2014

Editor

BBC, BBC You & Yours, ECJ, European Court of Justice, Google, KwikChex, Online Content, reviews, right to be forgotten, www.kwikchex.com

All News/Blog, Blog

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Update: The “Right to be Forgotten” absurdity continues https://www.bbc.com/news/technology-28157607 Original Blog: Robert Peston, the BBC Economics Editor reports on the BBC website how an article he wrote on his blog in 2007 is to be blocked in searches by Google on the basis of the ‘Right to be Forgotten ruling by the European Court of […]

As predicted – The “Right to be Forgotten” quickly becomes the “a right going farcically wrong”

3rd July 2014

Editor

BBC, BBC You & Yours, ECJ, European Court of Justice, Google, KwikChex, Online Content, reviews, right to be forgotten, www.kwikchex.com

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Robert Peston, the BBC Economics Editor reports on the BBC website how an article he wrote on his blog in 2007 is to be blocked in searches by Google on the basis of the ‘Right to be Forgotten ruling by the European Court of Justice. If correct (he has apparently had notification from Google) and […]

KwikChex on BBC consumer programme You & Yours – Right to be Forgotten laws

KwikChex on BBC consumer programme You & Yours – Right to be Forgotten laws

24th June 2014

Editor

BBC, BBC Radio, BBC Radio 4, defamation, KwikChex, Radio 4, reviews, right to be forgotten, www.kwikchex.com, You & Yours

All News/Blog, BBC, Blog, KwikChex In The Media

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KwikChex discusses the laws concerning outdated and irrelevant online reviews on BBC Radio 4 programme You & Yours. KwikChex is taking a number of new actions following recent rulings and changes in the laws, including applications under the Right to be Forgotten principles and defamation. We are also pursuing an international ethical campaign to improve […]

Politician and paedophile ask Google to ‘be forgotten’

16th May 2014

Editor

BBC, BBC NEWS, Google, online defamation

All News/Blog, Blog, Online Defamation News

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Credits: BBC News By: Jane Wakefield Google has received fresh takedown requests after a European court ruled that an individual could force it to remove “irrelevant and outdated” search results, the BBC has learned. An ex-politician seeking re-election has asked to have links to an article about his behaviour in office removed. A man convicted of […]

UK ‘losing fight’ against internet crime, warn MPs

30th July 2013

Editor

BBC, internet, internet crime, MP, UK, www.bbc.co.uk

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Credits: BBC News ‘The UK must do more to stop online fraud and deter state-sponsored cyber-espionage or risk losing the fight against e-crime, MPs have warned. The Home Affairs Select Committee said much low-level internet-based financial crime was falling into a “black hole” and was not reported to the police. The MPs said more officers […]

Judge orders arrest of Brazil Google president

27th September 2012

Editor

BBC, BBC New, KwikChex, online defamation, removal youtube videos

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Credits: BBC News ‘A regional judge has ordered the arrest of Google’s president in Brazil, Fabio Jose Silva Coelho, after the company failed to take down YouTube videos. Authorities say the videos are slanderous towards a candidate running in a city’s election for mayor. The judge ordered the removal of the videos last week, but […]

BBC Fake Britain investigates fake reviews on TripAdvisor

24th May 2012

Editor

BBC, BBC Fake Britain, BBC Radio, Fake Reviews, Hastings, Howarth House, KwikChex, Medieval Lodge, St Annes, tripadvisor, UK

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BBC Fake Britain investigates the damage caused by fake Trip Advisor reviews to KwikChex Members Howarth House and Medieval Lodge. The Broadcast on the iPlayer has now expired  – the next available viewing according to BBC is at 02:55am Thursday 7th June BBC1

BBC Fast Track reports on fake reviews and the ASA ruling on TripAdvisor

5th April 2012

Editor

ASA, BBC, BBC Radio, Fake Reviews, Fast Track, tripadvisor

All News/Blog, BBC, Blog, KwikChex In The Media

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  “Reviews You Can Trust”. It always was a bold slogan, but last month Tripadvisor was officially told to remove it from its British website. The country’s advertising watchdog decided you couldn’t tell which reviews were real, and which were simply made-up. But now, one similar site says it may have found a way. Keith […]

TripAdvisor rebuked over ‘trust’ claims on review site

1st February 2012

Editor

Advertising Standards Authority, ASA, BBC, BBC NEWS, KwikChex, reviews, tripadvisor, www.bbc.co.uk

All News/Blog, Blog, KwikChex In The Media

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Credits: BBC News ‘TripAdvisor has been ordered to rewrite some of its marketing claims by the UK’s Advertising Standards Authority. The ruling follows complaints by hotels that the site had said that its holiday reviews could be “trusted”. The watchdog said that the ruling served as a warning to all sites with user-generated material. It […]

KwikChex and BBC News successful again over fake review removal

11th January 2012

Editor

BBC, BBC NEWS, BBC Radio, Fake Reviews, Hastings, KwikChex, Medieval Lodge, tripadvisor, UK

All News/Blog, BBC, Blog, KwikChex In The Media

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KwikChex member Medieval Lodge in Hastings, UK today had a fake review removed from their TripAdvisor profile after the BBC reported the distress and damage being caused on their flagship breakfast news programme. KwikChex has traced the person responsible and is considering further action. Watch the BBC news clip. Further information and update on this […]

KwikChex and BBC force Google to remove online defamation

4th November 2011

Editor

BBC, BBC NEWS, BBC Radio, Google, KwikChex, online defamation, review

All News/Blog, BBC, Blog, KwikChex In The Media

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Google removes ‘paedophile’ claim on review website Credits: BBC News By Claire Marshall BBC News Midlands correspondent “A business owner accused in a Google review of being a paedophile and a thief has said he is delighted that the search giant has removed the entry.” “He (Chris Emmins of KwikChex) called for Google, Tripadvisor and […]

BBC Brasil article ‘Fake Reviews affecting online retailers’ – translated

30th September 2011

Editor

BBC, BBC Brasil, brazil, Fake Reviews, Thomas Pappone, translated

All News/Blog, BBC, Blog, KwikChex In The Media

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English translation – see original article and images on BBC Brasil – click here Fake Reviews affecting online retailers – authorities concerned Thomas Pappone BBC Brasil in London Updated September 30, 2011 – 10:02 (GMT) 13:02 GMT “My husband and I stayed at the James Chicago Hotel for our anniversary. This place is fantastic! Once […]

Press Release On BBC Fake Reviews Report

22nd July 2010

Editor

BBC, BBC Click, Fake Reviews, KwikChex in the media

All News/Blog, Blog

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A campaign started by the online reassurance and reputation resource, KwikChex.com, has been the subject of a BBC TV report. The BBC’s flagship technology programme, ‘Click’ produced a special report which highlighted how reputable and blameless businesses are being attacked and defamed online on resources such as Google Maps Reviews. The programme featured one particular […]

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