Posts Tagged &#8216;Google&#8217;

Google and Amazon already under investigation and new laws proposed to hit review fraudsters harder The UK government has announced that it is to continue its plans to crackdown on fake reviews, with improved enforcement powers for the Competition & Markets Authority (CMA) and tougher actions, including substantial fines and potential actions against company directors. […]

10 Extraordinary Years – 2011 – Winning our first battle with Google

26th February 2020

BBC, Google, KwikChex

All News/Blog, BBC, Blog, feature, KwikChex In The Media

Winning battles against tech giants is difficult even for the biggest companies with the deepest pockets. But in November 2011, KwikChex took on a case and did precisely that – less than a year after our business was founded.

Google ordered to hand over names of fake reviewers in Dutch court case

13th March 2016

Fake Reviews, Google, Google Reviews, TechCrunch, TechCrunch.com

Credits: TechCrunch By Ingrid Lunden (@ingridlunden), 8th March 2016 Fake reviews have been an occasional and frustrating by-product on sites like Google, Yelp and Amazon for years. But a recent case in the Netherlands highlights how one company affected by them fought back. A nursery in Amsterdam has won a case against Google in a civil court in the city […]

Scammers Appearing as Local Businesses on Google

2nd March 2016

fake google reviews, Google, Google Maps, Google Reviews, Natasha Stokes, reviews, Techlicious, Techlicious.com

Credits: Techlicious.com By Natasha Stokes, February 29, 2016 When you need a home repair done immediately, it’s natural to turn to Google search for that needed locksmith or plumber… A rise in fraudulent listings means that chances are, you might end up reaching someone who is barely trained at the trade, but is instead part […]

British internet troll who posted bad review about American lawyer on Google faces £100,000 libel bill after his target successfully sued him

9th March 2015

Google, lawyer, libel, Mail Online, review, www.dailymail.co.uk

Credits: Mail Online By: Callum Paton * Jason Page, 20, from Telford was sued by US lawyer Timothy Bussey * The Colorado lawyer had received abuse on a Google Maps profile * Judge said it was ‘likely’ Page had been paid to post damaging comments * Lawyer went to extreme lengths and pursued his attacker […]

Google reaches out-of-court settlement in UK defamation case

25th November 2014

Daily Mail, defamation, Google, Mail Online, out-of-court, settlement, UK, www.dailymail.co.uk

Credits: Mail Online Reporting by Liisa Tuhkanen; Editing by Tom Heneghan Google Inc said on Monday it had reached a settlement with a British businessman over defamatory postings in its search results describing him as a pedophile, a murderer and a money-launderer. Above excerpts and read the full article on www.dailymail.co.uk

Google’s French arm faces daily €1,000 fines over links to defamatory article

13th November 2014

defamation, Google, online defamation, right to be forgotten, The Guardian

Credits: The Guardian By: Joshua Rozenberg Paris court orders parent company to remove links across global network, following right to be forgotten online ruling Above excerpts and read the full article on www.theguardian.com

More than SIX THOUSAND people have their pasts erased from Google

13th October 2014

Daily Mail, erased, Google, Mail Online, right to be forgotten, search results, www.dailymail.co.uk

Credits: Mail Online By: Thomas Burrows * 18,304 requests from Britons to remove links to more than 60,000 URLs * UK has third highest number of requests, behind France and Germany * EU’s ‘right to be forgotten’ allows EU citizens to ask for links to be removed from Google search results * Google has published […]

HK court: Tycoon can sue Google over autocomplete

7th August 2014

autocomplete, Daily Mail, Google, HK, Hong Kong, search, www.dailymail.co.uk

Credits: Mail Online By: Associated Press A court has ruled that a Hong Kong tycoon can sue Google over its autocomplete results suggesting he has links to organized crime. In a judgment released Wednesday, the court dismissed the Internet search giant’s objections to tycoon Albert Yeung’s defamation lawsuit. Above excerpts and read the full article […]

Google faces data watchdogs over ‘right to be forgotten’

25th July 2014

BBC, data commissioners, EU ruling, Google, right to be forgotten, Search Engine, www.bbc.co.uk

Credits: BBC News By: Dave Lee Google has met data regulators from across the European Union to discuss the implications of the recent “right to be forgotten” ruling. Above excerpts and read the full article on www.bbc.co.uk

Google Reverses ‘Real Name’ Policy

22nd July 2014

Blog, Cyber bullying, Google, Google Reviews, Guardian, KwikChex, News, Real Name Policy, review fraud, reviews, YouTube

Google has announced that it is abandoning it’s ‘real name’ policy for Google+, which affects Google Reviews and YouTube usage. Coverage in the Guardian: https://www.theguardian.com/technology/2014/jul/16/youtube-trolls-google-real-name-commenter-policy In truth, it was a minor attempt anyway at trying to tackle malice and lies, because Google didn’t authenticate the ‘real names’ anyway – but at a time when review […]

French blogger fined over review’s Google search placing

18th July 2014

BBC, BBC NEWS, blogger, france, French, Google, Google search results, review

Credits: BBC News By: Kevin Rawlinson A French judge has ruled against a blogger because her scathing restaurant review was too prominent in Google search results. The judge ordered that the post’s title be amended and told the blogger Caroline Doudet to pay damages. Above excerpts and read the full article on www.bbc.co.uk/news/technology-28331598

UPDATED As predicted – The “Right to be Forgotten” quickly becomes the “a right going farcically wrong”

7th July 2014

BBC, BBC You & Yours, ECJ, European Court of Justice, Google, KwikChex, Online Content, reviews, right to be forgotten, www.kwikchex.com

Update: The “Right to be Forgotten” absurdity continues https://www.bbc.com/news/technology-28157607 Original Blog: Robert Peston, the BBC Economics Editor reports on the BBC website how an article he wrote on his blog in 2007 is to be blocked in searches by Google on the basis of the ‘Right to be Forgotten ruling by the European Court of […]

Google reinstates ‘forgotten’ links after pressure

7th July 2014

BBC, BBC NEWS, Google, google search, internet search, right to be forgotten, search, www.bbc.co.uk

Credits: BBC News By: Dave Lee After widespread criticism, Google has begun reinstating some links it had earlier removed under the controversial “right to be forgotten” ruling. Above excerpts and read the full article on www.bbc.co.uk

As predicted – The “Right to be Forgotten” quickly becomes the “a right going farcically wrong”

3rd July 2014

BBC, BBC You & Yours, ECJ, European Court of Justice, Google, KwikChex, Online Content, reviews, right to be forgotten, www.kwikchex.com

Robert Peston, the BBC Economics Editor reports on the BBC website how an article he wrote on his blog in 2007 is to be blocked in searches by Google on the basis of the ‘Right to be Forgotten ruling by the European Court of Justice. If correct (he has apparently had notification from Google) and […]

KwikChex featured on BBC Click

24th June 2014

BBC Click, BBC NEWS, BBC Radio, Carolyn Wimpenny, Cream Wedding Photography, fake review, Fake Reviews, Google, Google Maps, www.creamphoto.co.uk, www.creamphotoworkshops.com

All News/Blog, BBC, Blog, KwikChex In The Media, Online Defamation News

BBC Click – The BBC’s flagship technology programme What happens to a business when somebody deliberately fakes online feedback… Click Here to listen to the Interview

Right to be forgotten – Google just the start

9th June 2014

European Court of Justice, Google, KwikChex, right to be forgotten, tripadvisor, www.kwikchex.com

The recent ruling by the European Court of Justice in which Google were held responsible for the effect of links containing unwelcome information about an individual and were ordered to remove the links has sparked great debate – but this is just the beginning of potential legal issues affecting many Internet companies – and potentially […]

Google shows good faith but those wanting to be forgotten must wait

3rd June 2014

EU, Form, Google, Guardian, right to be forgotten, ruling, theguardian, www.theguardian.com

Credits: The Guardian By: Joshua Rozenberg Internet company’s ‘initial effort’ in releasing form for those wishing to be erased from search will have to explain in detail. Above excerpts and read the full article on www.theguardian.com

Google sets up ‘right to be forgotten’ form after EU ruling

2nd June 2014

BBC NEWS, EU, Form, Google, right to be forgotten, ruling, www.bbc.co.uk

Credits: BBC News By: Dave Lee Google has launched a service to allow Europeans to ask for personal data to be removed from online search results. Above excerpts and read the full article on www.bbc.co.uk

Online publishers beware, Europe wants to shoot the messenger

27th May 2014

European Court of Human Rights, European Court of Justice, Google, hotel, Online publishers, Restaurant, review, right to be forgotten, The Conversation, tripadvisor, www.theconversation.com

Credits: The Conversation By: Stephen King The internet is an endless source of information. But who is liable if the information is wrong or, at least, misleading? Above excerpts and read the full article on www.theconversation.com

Convicted criminals and embarrassed politicians attempt to use so called ‘Right to be Forgotten laws’

16th May 2014

BBC NEWS, Blog, Google, KwikChex, online defamation, right to be forgotten

As predicted, moves to use the supposed ‘Right to be Forgotten’ ruling made by the European Court of Justice to remove personal and unwanted search results have started. The BBC have reported that amongst the new requests are applications from a paedophile, an ex politician and a doctor wanting to remove negative reviews […]

Politician and paedophile ask Google to ‘be forgotten’

16th May 2014

BBC, BBC NEWS, Google, online defamation

Credits: BBC News By: Jane Wakefield Google has received fresh takedown requests after a European court ruled that an individual could force it to remove “irrelevant and outdated” search results, the BBC has learned. An ex-politician seeking re-election has asked to have links to an article about his behaviour in office removed. A man convicted of […]

Online Content – The Battle for Balance in Free Speech

15th May 2014

court, EU, EU court, European Court of Justice, free speech, Google, harmful, KwikChex, Online Content, www.kwikchex.com

Google held responsible by the European Court of Justice for links to online content considered ‘irrelevant’ and harmful to individuals. Much has been made of the ruling by the European Court of Justice against Google, which obliges them to ensure that there are no links to past ‘irrelevant’ personal data concerning a Spanish individual. Most […]

EU court backs ‘right to be forgotten’ in Google case

15th May 2014

BBC, court, EU, EU court, Google, right to be forgotten, www.bbc.co.uk

Credits: BBC News A top EU court has ruled Google must amend some search results at the request of ordinary people in a test of the so-called “right to be forgotten”. Above excerpts and read the full article on www.bbc.co.uk

Google sued by Brisbane businessman Jarrod Sierocki for defamatory forum posts

11th June 2013

Brisbane, businessman, defamatory, forum, Google, Jarrod Sierocki, posts, www.theaustralian.com.au

Google hit with $208K fine over alleged defamation

15th November 2012

CNET, defamation lawsuit, Google, online defamation

Credits: CNET By Don Reisinger ‘Google has lost a defamation lawsuit in Australia. An Australian court today ordered Google to pay 200,000 Australian dollars ($208,760) to Milorad Trkulja for showing search results that might have caused users to link him to mobsters.’ Above excerpts and read the full story on www.cnet.com

Australian man wins defamation case against Google over images published online

2nd November 2012

defamation, Google, online defamation, The Australian, win

Credits: The Australian By: Claire Connelly “AN Australian man has won a landmark defamation case against Google after images of him were published alongside gangland figures including drug baron Tony Mokbel. The man – who has lived in Australia for 42 years also claimed that a Google search for his name brought up stories about […]

As Fake Reviews Rise, Yelp, Others Crack Down on Fraudsters

3rd October 2012

Ad Age, Google, KwikChex, Online Reviews, reviews, tripadvisor, Yelp

Credits: Ad Age By: Michael Learmonth ‘Online reviews can make or break a local business, which is why the incentive to cheat with paid-for, malicious or fraudulent reviews is so great. Weeding out fraud is an inexact science; sites such as TripAdvisor, Google+ Local and Yelp use a mix of algorithms and human moderators to […]

KwikChex Ratings for Travel Review Websites – Updated

13th June 2012

Booking.com, Budgetplaces.com, Cruise Critic, cruisecritic.co.uk, ebookers.com, Expedia, Expedia.com, FlipKey, Flipkey.com, Google, Holiday Lettings, Holiday Watchdog, HolidayLettings.co.uk, holidaywatchdog.com, Hostel World, Hostelworld.com, Hotels.com, KwikChex, KwikChex ratings, Lastminute.com, LateRooms.com, Orbitz, orbitz.com, Ratings Award System, Responsible travel, Responsibletravel.com, review sites, SkyTrax, Travel Republic, travel review sites, travel.yahoo.com, TravelRepublic.co.uk, tripadvisor, TripAdvisor.com, Venere, Venere.com, verification, Verified reviews, Virtual Tourist, VirtualTourist.com, www.airlinequality.com, www.google.com/hotelfinder, yahoo, Yahoo! Travel, Yelp, yelp.com

Updated 3rd July 2012 KwikChex has now published ratings on the first named travel review sites. Background Reviews sites, are fundamentally asking consumers to trust / believe in the information they provide on businesses. They are highly influential in consumer opinion and decision making. Small businesses in particular can be made or broken according to […]

New UK defamation laws

14th May 2012

defamation, Fake Reviews, Google, KwikChex, laws, New UK defamation laws, Queen's Speech, reviews, Reviews sites, tripadvisor, UK

The proposed changes to UK defamation laws that were included in the Queen's Speech last week would have a profound effect on online reviews. The government has made clear its intentions to support free speech, while also enabling claimants to protect their reputation by securing removal of defamatory material without undue delay - and to [...]

How Accurate are Online Travel Reviews?

12th March 2012

ASA, Facebook, Gogobot, Google, KwikChex, PeterGreenberg.com, Phil Baker, tripadvisor, www.petergreenberg.com, Yelp

Credits: PeterGreenberg.com By: Phil Baker ‘It’s easy to find hotel reviews online, but honest, unbiased honest customer reviews are harder to spot. Tech columnist Phil Baker reports on new findings and reviews the latest technology to see if there’s a better way.’ ‘There’s another option that I recently discovered that’s taking a novel approach to […]

KwikChex and BBC force Google to remove online defamation

4th November 2011

BBC, BBC NEWS, BBC Radio, Google, KwikChex, online defamation, review

All News/Blog, BBC, Blog, KwikChex In The Media

Google removes ‘paedophile’ claim on review website Credits: BBC News By Claire Marshall BBC News Midlands correspondent “A business owner accused in a Google review of being a paedophile and a thief has said he is delighted that the search giant has removed the entry.” “He (Chris Emmins of KwikChex) called for Google, Tripadvisor and […]

KwikChex to create an ‘Honest Web Summit’

2nd November 2011

Cyber bullying, defamation, freedom of deceit, freedom of speech, Google, Honest Web Summit, KwikChex, Microsoft, Online Reviews, tripadvisor, Yelp

Almost everyone would acknowledge that the worldwide web is saturated with fraud and deceit. Online defamation is soaring and both consumers and reputable businesses suffer. KwikChex believes that significant improvements to reliability of information are readily achievable and obviously desirable. We are inviting a wide range of businesses, including some of the most influential such […]

Government Investigates Fake TripAdvisor Reviews

12th September 2011

Advertising Standards Authority, ASA, Fake Reviews, Google, Kaleel Sakakeeny, KwikChex, reviews, Technorati, Technorati.com, tripadvisor

Credits: Technorati By: Kaleel Sakakeeny “Now we read in the usually reliable industry site, hotel marketing.com that the UK’s Advertising Standards Authority(ASA) is officially investigating the review giant because complaints have “reached monumental levels.” “If the ASA finds against TripAdvisor it could spell trouble for spin-off Expedia, a huge ad monger.” Above excerpts and full […]

TripAdvisor called into question over ‘fake’ reviews

7th September 2011

Fake Reviews, Google, KwikChex, Melanie Nayer, reviews, The Boston Globe, tripadvisor, www.boston.com

Credits: The Boston Globe By: Melanie Nayer “How many times have you Googled a hotel name and found a TripAdvisor review show up? How many times have you clicked on that link to read the review? How many of those reviews were fake?” Above excerpt and full article on The Boston Globe: www.boston.com

UK Advertising Standards Authority confirms ‘formal investigation’ into TripAdvisor complaints.

2nd September 2011

Advertising Standards Authority, ASA, complaints, defamation, formal investigation, Google, KwikChex, Reputation, tripadvisor, UK

KwikChex News Release 01/09/2011 The Advertising Standards Authority have written to KwikChex, confirming that they have considered the issues raised regarding TripAdvisor – and have decided to deal with it under their formal investigations procedure. TripAdvisor will be asked to respond and provide evidence to support their own position. This is one of a number […]

Fake Reviews

12th January 2010

anonymous online feedback, Fake Reviews, feedblack, Google, KwikChex, online information, Search Engine