hotels - KwikChex

Hotels ‘Held To Ransom Over Online Reviews’

19th May 2014

hotels, Online Reviews, reviews, Sky News, www.news.sky.com

All News/Blog, Blog, Online Defamation News

Credits: Sky News Experts suggest ignoring the top and bottom 10% of user-generated online travel reviews if you want to get close to the truth. Above excerpts and read the full article on www.news.sky.com

Hotels and restaurants being ‘held hostage by TripAdvisor blackmailers’

14th May 2014

Editor

hotels, Independent, restaurants, The Independent, tripadvisor, www.independent.co.uk

All News/Blog, Blog, Online Defamation News

Credits: The Independent By: Antonia Molloy Guests threaten to write bad reviews unless they are granted freebies. Above excerpts and read the full article on www.independent.co.uk

‘Give us free meals or I’ll put a bad review on TripAdvisor’: Anger at blackmailers using online ratings website to extort free rooms and dinners from hotels and restaurants

14th May 2014

Editor

Daily Mail, dinners, free, hotels, Mail Online, online ratings, restaurants, review, rooms, tripadvisor, www.dailymail.co.uk

All News/Blog, Blog, Online Defamation News

Credits: Mail Oneline By: Sam Webb * Restaurants and hotels report rise in diners dropping website’s name * They threaten to post negative review if they don’t get free food or wine * One steak house owner says alarming trend ‘just isn’t right’ Above excerpts and read the full article on www.dailymail.co.uk/

Hotels ‘hostage to TripAdvisor blackmailers’

9th May 2014

Editor

B&B, hotel, hotels, Telegraph, The Telegraph, tripadvisor, www.telegraph.co.uk

All News/Blog, Blog, Online Defamation News

Credits: The Telegraph By: Telegraph Staff ‘Guests warn staff they will post negative reviews on the website if they are not given better service, meals or upgrades’ Above excerpts and read the full article on www.telegraph.co.uk/

Completely unstoppable & extremely influential

18th January 2012

Editor

ASA, Eat Out, Eat Out Magazine, hotels, Online Reviews, restaurants

All News/Blog, Blog, KwikChex In The Media

Credits: Eat Out Magazine “Online reviews have been in the headlines recently for all the wrong reasons. Allegations of sabotage and fake postings are rife leading the Advertising Standards Authority to launch an investigation into reviews of hotels and restaurants. Chris Emmins co-founder of KwikChex, tells us about the rise, reviews and risks of online […]

The holidaymakers’ blackmail: Hotel guests using threat of poor TripAdvisor reviews to demand free upgrades and refunds

22nd November 2011

Editor

Deborah Sinclair, Evesham, hotels, MailOnline, review, Riverside Hotel, Sophie Freeman, tripadvisor, Worcestershire, www.dailymail.co.uk

All News/Blog, Blog, KwikChex In The Media

Credits: Mail Online By: Sophie Freeman “Hotel guests are using the threat of a bad review on Tripadvisor to blackmail owners into paying hundreds of pounds ‘compensation’ – even when there was nothing wrong with their stay.” “Last month, MailOnline reported that hotel owner Deborah Sinclair was taking legal action after Tripadvisor placed a ‘red […]

Hotels call on third-party ORM firms

25th August 2011

Editor

defamation, HotelNewsNow.com, hotels, KwikChex, ORM, Stacey Mieyal Higgins, tripadvisor

All News/Blog, Blog, KwikChex In The Media

Credits: HotelNewsNow.com By: Stacey Mieyal Higgins “It’s a relatively new phenomenon—customers actually shaping a brand by commenting and sharing experiences. Yet travelers rely so heavily on peer experiences that to not manage it, to not stay on top of guest comments, is to ignore one of the most important parts of your brand.” “Chris Emmins, […]