Credits: Telegraph By Katie Morley 1st March 2016 Companies that post fake reviews on websites to boost their ratings could face fines of thousands of pounds as part of a new Government crackdown on misleading business practices. The Telegraph understands that the Department for Business Innovation and Skills is considering banning the practice of writing or […]
Credits: Telegraph By Hugh Morris TripAdvisor criticised after closed Tunisian terror hotel given top award The validity of TripAdvisor’s coveted Traveller’s Choice awards has been called into question after a 2016 recommendation was bestowed on the hotel in Tunisia where an Islamist terrorist attack left 30 British holidaymakers dead last summer. Chris Emmins from KwikChex, […]
KwikChex mention in Daily Telegraph article about fake online reviews: KwikChex, an online investigations body, said it had identified and exposed thousands of online fake reviews, both negative and positive. A spokesman said: “Whilst that exposure has pressured some reviews sites to invest more in fraud detection, there are still many problems on a vast […]
Credits: The Telegraph By: Claire Cohen A ‘feminist’ TripAdvisor review has been removed from the global travel ratings website for breaching its personal and political commentary guidelines. Above excerpts and read the full article on www.telegraph.co.uk
Credits: Telegraph Travel By: Oliver Smith Guest at a Scottish b&b says he had a brick thrown at his window and awoke to find the owner in bed with him – surely this crude review can’t be genuine? Above excerpts and read the full article on www.telegraph.co.uk
Credits: The Telegraph By: Oliver Smith and Reuters TripAdvisor did not do enough to prevent fake reviews, Italian competition watchdog rules. Above excerpts and read the full article on www.telegraph.co.uk
Credits: The Telegraph By: Leah Hyslop An American couple left a $100 tip for their waiter out of sympathy after receiving service that ‘sucked’ Above excerpts and read the full article on www.telegraph.co.uk
Credits: The Telegraph By: Olivia Goldhill Internet abuse goes far beyond a few nasty comments. We look at the false rumours and online sabotage that can destroy reputations Above excerpts and read the full article on www.telegraph.co.uk
Credits: The Telegraph By: Telegraph Staff ‘Guests warn staff they will post negative reviews on the website if they are not given better service, meals or upgrades’ Above excerpts and read the full article on www.telegraph.co.uk/
Credits: The Telegraph By: Natalie Paris ‘Reservations have been raised regarding TripAdvisor’s policy of erasing old reviews following a hotel’s renovation.’ ‘Reviews are only helpful if they have been written recently anyway, online investigation authentication service KwikChex argued this week.’ “KwikChex firmly believes that reviews over two years old on the TripAdvisor site serve no […]
Credits: The Telegraph By: Victoria Ward ‘Its “mind-blowing” food was said to rival the best in the world while its romantic setting in the hull of a ship left awestruck diners raving about the experience.’ ‘With staff dressed in diving gear ready to catch whatever fish the customer ordered and a changing location dependent on […]
Credits: The Telegraph By: Daniel Johnson ‘A businessman set up a fake restaurant with glowing reviews in a bid to expose the apparent failings of the TripAdvisor website, prompting baffled customers to be led down a backstreet alleyway.’ ‘Oscar’s was billed as having “amazing” and “mind blowing” Michelin-stared food, built in the hull of an […]
Credits: Telegraph Travel By: Oliver Smith ‘TripAdvisor has come under fire after its fraud detection systems failed to prevent a non-existent business becoming one of the most highly-rated restaurants in a popular seaside town.’ ‘Chris Emmins, co-founder of the online reputation management firm KwikChex, said the listing cast doubt on TripAdvisor’s ability to spot fraudulent […]
Credits: The Telegraph By: Oliver Smith ‘A senior executive at one of the world’s largest hotel groups has admitted breaching TripAdvisor’s rules by posting dozens of glowing reviews about the firm’s properties.’ ‘Peter Hook, who describes himself on Twitter as “director of propaganda” for Accor hotels in Asia and the Pacific, also published a number […]
Credits: The Telegraph Travel By: Charles Starmer-Smith ‘A hygiene expert has warned that people who make unsubstantiated allegations about food poisoning in reviews on user-generated websites such as TripAdvisor could face legal action. “It’s almost impossible to say with any certainty that food poisoning came from any one meal, so making these kind of threats could […]
Credits: The Telegraph By: James Hall “The advertising watchdog has launched a formal investigation into TripAdvisor, the travel review website, after thousands of hoteliers and restaurateurs claimed that its reviews are made up or defamatory.” “KwikChex.com, which helps companies manage their online reputations, approached the advertising watchdog and demanded that it looked into the complaints.” […]
11 September 2010 “Hundreds of hoteliers and restaurateurs could bring legal action against TripAdvisor, the influential reviews website over claims that its reviews are defamatory. TripAdvisor claims to be the world’s biggest travel site, with 35 million reviews, all written by consumers, on its pages. It is increasingly influential with many travellers using the site […]
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