The Guardian - KwikChex

£25,000 stolen online. But even more shocking: Barclays washes its hands of it

12th March 2016

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Credits: The Guardian, By Patrick Collinson 5th March 2016 It’s not just the fact that a “life-changing” £25,000 was stolen from a couple scraping together the money to build an extension. It’s not even the fact that they fell victim to the clearly very sophisticated hijacking of an email account. What is truly shocking about the […]

TripAdvisor: a history of complaints

25th November 2014

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Credits: The Guardian By: Will Coldwell TripAdvisor’s fraught relationship with the travel industry. Mention of KwikChex’s group action against TripAdvisor over reviews believed unfair and damaging to businesses. Also investigation launched by the Advertising Standards Authority (ASA) in 2011 into TripAdvisor after KwikChex filed a complaint on behalf of business owners upset at what they […]

Google’s French arm faces daily €1,000 fines over links to defamatory article

13th November 2014

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Credits: The Guardian By: Joshua Rozenberg Paris court orders parent company to remove links across global network, following right to be forgotten online ruling Above excerpts and read the full article on www.theguardian.com

TripAdvisor under fire for ‘real traveller’ contribution claim

1st February 2012

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Credits: The Guardian By: Steven Morris ‘Advertising watchdogs have criticised the travel website TripAdvisor for asserting that all contributions on its pages were honest and from real travellers. But some hoteliers and others in the hospitality trade claim the site is open to abuse, for example from rivals keen to attack an establishment’s reputation. Two […]