Posts Tagged
‘Timeshare Task Force’

Got great advice regarding termination of a timeshare contract in Tenerife. They looked at a company offering the service in this country but advised going direct to the timeshare company before engaging any other services. We did this using a template letter from the internet requesting termination and the reasons. The company agreed to relinquish […]

Chris Emmins, director and co-founder of KwikChex  led a session on consumer protection and law enforcement at the first EUROC seminar held in Sutton Coldfield in September. The session – conducted as a part of the KwikChex-managed Timeshare Task Force initiatives included information on the rights of timeshare owners, including fair contracts and the battle […]

I first read the review on the web site about KwikChex Ltd knowing that they were Vetted and trading standard approved professionals who would give us the best help and advise to exit from our timeshare membership. After completing the initial inquiry page, Chris Emmins was allocated our case for his assistance. We must say […]

Chris and his team at Kwikchex offered my Parents a lifeline in assisting them to get their money back from a timeshare scam. I live in Australia, my parents in the UK had pretty much given up all hope of getting anything back from Eze Group after two failed attempts. I needed to do something […]

Approached Kwikchex for advise on my timeshare being mis sold to me after recent press articles concerning a Spanish Supreme court ruling and through there advise went back to my timeshare company as wanted to rid myself of this burden. With Kwikchex help I successfully managed to offload my timeshare back to the developer at […]

The service was impeccable, explained everything in easy to understand terms, answered my every query and acted immediately. An unbelievable exceptional service. This kind of service is very hard to come by in this environment we are living in. I would love to know every aspect of all the matters they can deal with and […]

The information provided by KwikChex, to prove the link between Regency Shores and Eze Group, allowed me to make a successful claim from my credit card company for the return of the money that I had paid to these companies as a result of their fraudulent scheme. (Reviewed December 2018)

I can’t thank Chris and his team enough for their advice and guidance in successfully obtaining a refund from the credit card company for money paid to [a timeshare related business/name removed by BWC admin’] for a service that did not materialise. Also for putting me in touch with Trading Standards who had an ongoing […]

Very helpful service which was a breath of fresh air given our experience that the timeshare sector is full of scammers. Staff with whom I had contact were polite, helpful and reassuring and acted as our representative in resolving a long-running dispute with the timeshare co. They resolved the problem very quickly, We had felt […]

I contacted KwikChex, regarding a rogue business, they were very quick in responding to my concerns, they sent me letter template to send to the company, With their support & assistance, I was able to get out of a contract. No query was too much trouble, always responded very quickly. Would highly recommend them. (Reviewed […]

I appreciate all of the help and support provided by KwikChex Ltd in particular to Chris Emmins who helped forge a link between Action Fraud and Trading Standards to take unscrupulous fraudsters to task. I would highly recommend them to anyone seeking redress, as they have considerable experience. (Reviewed April 2018)

I wish to thank KwikChex for supporting me through a contractural mess that I had arrived at. The contract was potentially fraudulent and would cost me several thousand pounds. I felt rather foolish to have got myself into this situation but worse was at a loss as to how get out of this “no cooling […]

I found Kwikchex when making a legal claim against [another business]. They provided excellent information which helped in the court case and lots of moral support. I doubt I would have gone all the way to the court hearing had it not been for the support they provided. I would highly recommend them to anyone […]

Extremely helpful and supportive and completely free! They helped me to achieve a complete refund of all monies within a few weeks. Totally upfront and with valuable connections to Trading Standards and The Citizens’ Advice Bureau. I would totally recommend them to anybody with Timeshare problems. Definitely use them! (Reviewed January 2018)

In our work as part of the Timeshare Task Force – It has come to our attention that a business calling itself Timeshare Council and using the website www.timesharecouncil.co.uk has been cold calling consumers – some of which are registered with the Telephone Preference Service. Their methods are deceitful and unlawful. They appear to imply […]

“After having been promised compensation and getting my timeshare agreement with Marriotts relinquished for the sum of £5940 by a (timeshare exit company) I was asked to pay a deposit of £480 on the spot to engage their services. I had been trying to get rid of my timeshare for years as it was a […]

“We consulted Timeshare Business Check as a last resort when having great difficulty terminating our timeshare agreement. They were understanding, extremely helpful and very efficient in assisting with our problem. Not only did they ensure that we were able to terminate the agreement, they also managed to get a refund of our annual maintenance fees […]

Testimonial from a consumer that has had over £2000 returned to her after KwikChex intervened in a mis-selling case. “I would like to thank you all again for your help in this matter. I always received an answer immediately with expert advice, also with great understanding. Thank you again.” Mrs C, Feb-17  

Successes for consumers right across the spectrum Here is what consumers had to say about KwikChex during 2016: KwikChex Testimonial “Just to inform you that disputed review has now been removed from our page. Thanks for your help.” TP, Nov-16 Timeshare Task Force Testimonial “Can’t recommend these guys highly enough. If you have any issues […]

“In August 2016 we contacted Timeshare Business Check, managed by Kwikchex, regarding a deposit we had paid for an EZE Lifestyle & Leisure Plan. The dispute involved EZE GROUP & REGENCY SHORES S.L., the latter issued the receipt for the deposit. Our bank required proof of a connection between the two companies before they would […]

“I have had no further contact from (my timeshare company), thankfully, after they returned all my documents. I have now been released from (my timeshare) at a very low admin cost so I am relieved with that. I have no objections to helping others if I can and have appreciated the help and information given […]

“Having experienced a timeshare issue and having been totally mislead by (a timeshare exit company), I was lucky enough to come across KwikChex – a reputable company who help consumers like me with timeshare issues. The responses from Chris and Gemma were quick and extremely helpful: their advice has been invaluable . For the first […]

The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Timeshare Relief UK. A complaint was filed with the Advertising Standards Authority (ASA) in October 2015. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force which KwikChex manages. The complaint challenged whether the following […]

KwikChex assisted this consumer after they paid £1,000 to Monster Travel. “We would like to express our grateful thanks to KwikChex and staff member Mr Chris Emmins, for the help and understanding of our situation involving a Leisure Credits company. During a visit to the offices of the Leisure Credits company, we were asked to […]

The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Easy Consulting SL t/a www.directresortsinternational.co.uk. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force which KwikChex manages. The investigation by KwikChex challenged that the ad (“All our luxury resorts are from £99 per person … […]

KwikChex assisted this consumer with a chargeback claim to Monster Travel. “I have just received a letter from Vanquis Bank regarding my claim over the transaction of £500 to Monster Travel. I was delighted to be informed that the chargeback was successful under the Visa Rules and Regulations and that further action is not needed […]

KwikChex in the capacity of its role leading the Timeshare Task Force, recently received a request for assistance from the Third Age Trust, a registered charity with over 360,000 members dedicated to promoting and assisting education for those no longer in full time employment through the U3A Movement. One of their members had responded to […]

A report has been published by the Direct Marketing Commission (DMC) which is highly critical of the businesses owned by Hollywood Marketing SLU. It recommends that Hollywood Marketing’s membership of the Direct Marketing Association (DMA) be terminated. The DMC carried out a lengthy investigation after being contacted by KwikChex, acting in our role leading the […]

KwikChex assisted this consumer with relinquishment of their timeshare. “I am more than pleased to be able to tell you that in April this year my request to surrender my ownership of the weeks I owned ​was accepted. Not only that, but they even refunded me to the tune of £1,062.60 for maintenance fees paid […]

The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Senegal Investment www.senegal-investment.co.uk (website down). The investigation by KwikChex challenged whether the claim “239% RETURN ON INVESTMENT OVER 5 YEARS” was misleading and could be substantiated. Since the website is no longer live and the claim can no longer be […]

KwikChex assisted this consumer with a refund from Realistix. “Received my deposit back this morning so all is good in the world. Thank you so much for all your help. Without the exposure you gave them I doubt it would ever have happened.” Mr H, Oct-15

The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Timeshare Solutions Ltd. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force which KwikChex manages. The investigation by KwikChex challenged whether the testimonials by “Steve”, Mrs P Swift, Vicky Tomgue and Mrs Wilson were […]

“We just wanted to thank you and all your colleagues at KwikChex for all your assistance with relinquishing the above time share. It is a great feeling to have finally disposed of the week, and I feel that without seeing the article in a national paper where you were shown as an organisation who was […]

The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Exclusive Weeks https://exclusiveweeks.co.uk/. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force which KwikChex manages. The complaint challenged the display of a countdown clock promotion which renewed and did not expire on website […]

The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Direct Resorts International https://directresortsinternational.co.uk/. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force which KwikChex manages. The complaint challenged whether testimonials on the www.directresortsinternational.co.uk website were genuine because the same testimonials were also […]

KwikChex has once again been working with the BBC to highlight dangers to consumers. As part of the Timeshare Task Force initiative, KwikChex contacted the BBC 4 Radio You & Yours programme about a product known as Realistix Solutions. This is a product which is the subject of many consumer complaints. Consumers are approached with [...]

Selltimesharetoday continues to flout advertising rules after an investigation found its claims to be misleading. The original complaint brought forward by the Timeshare Task Force… Timeshare Task Force uses a reputation management firm known as “KwikChex” to challenge adverts for timeshare exit services that it thinks is misleading. Above excerpts and read the full article […]

“I cannot thank you enough for all you have done and are doing for us. Words cannot express how grateful we are.” Mr & Mrs L, Aug-15 Note – this relinquishment was achieved without any fees being applied by the developer / resort – and there were no fees whatsoever charged to consumers seeking help […]

The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Timeshare Refund UK www.selltimesharetoday.co.uk. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force which KwikChex manages. The complaint challenged that references made on the www.selltimesharetoday.co.uk website stating "Timeshare Refund UK is a 100% free [...]

The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Solution For Timeshare https://www.loveallinclusive.com The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force which KwikChex manages. The complaint challenged that references made on the Love All Inclusive website regarding affiliations and memberships with ABTA, […]

Credits: Daily Mail By: Sarah Bridge Mail on Sunday article about serial timeshare fraud offender Frank Madden reveals problems Trading Standards face – and includes how KwikChex is cooperating with them to assist investigations and prosecutions. All consumer reports to KwikChex and the Timeshare Task Force are also made available to the relevant authorities regardless […]

Credits: Daily Mail By: Sarah Bridge Mail on Sunday article about serial timeshare fraud offender Frank Madden reveals problems Trading Standards face – and includes how KwikChex is cooperating with them to assist investigations and prosecutions. All consumer reports to KwikChex and the Timeshare Task Force are also made available to the relevant authorities regardless […]

The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding CRP Properties https://www.crpproperties.co.uk/ (Website down) The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force which KwikChex manages. This challenged a client testimonial on the CRP Properties website by connected company CP Berry Groundworks […]

The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Pennington McClane https://www.penningtonmcclaneassociates.co.uk/ (Website down). The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force which KwikChex manages. This challenged the following statements on the Pennington McClane website: “We are an experienced, internationally focused […]

The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Sell Your Timeshare Now https://www.sellyourtimesharenow.co.uk/. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force which KwikChex manages. This challenged the following statements on the Sell Your Timeshare Now website: “We are a UK […]

With the permission of the consumers that contact KwikChex and in particular those that do so via the Timeshare Task Force and Timeshare Business Check resources, we are now going to provide access to information on every case we receive to the relevant authorities. Organisations such as the European Consumer Centre, (The ECC network), UK […]

“Today I received a letter officially terminating my membership. I believe that this has been achieved mainly due to your invaluable input for which I thank you profusely.” Mr R, May-15 Note – this relinquishment was achieved without any fees being applied by the developer / resort – and there were no fees whatsoever charged […]

Credits: Financial Mail on Sunday By: Sarah Bridge Another great report about KwikChex in the Sunday Mail. Above excerpts and read the full article on www.thisismoney.co.uk

Credits: Mail on Sunday By: Sarah Bridge Fears of bigger bills for timeshare owners stall EU’s war on rogue firms * Many timeshare owners now desperate to quit unwanted properties * Some contracts continue after death, with costs passing to children * EU plan to clean up industry on hold after claims it might make […]

Credits: This is Money By: Victoria Bischoff Timeshare sellers and owners have teamed together to tackle rogue firms who dupe victims out of thousands of pounds every year. They have set up their own regulator called The Timeshare Task Force. This is made up of the Resort Development Organisation, which represents legitimate timeshare firms, the […]

Credits: PR Web The leading businesses and bodies in the European timeshare sector have launched a new initiative to tackle issues that potentially affect hundreds of thousands of timeshare owners and consumers; the initiative also signifies a new era reflecting the great strides forward that the industry has taken in quality and integrity. The Timeshare […]

KwikChex is coordinating a new European Timeshare Task Force designed to help consumers and drive quality and integrity. KwikChex is the principal coordinator in a new initiative designed to tackle issues that potentially affect hundreds of thousands of timeshare owners and consumers. The initiative also marks the start of a new era reflecting the great strides […]

Credits: RDO (Resort Development Organisation) By: Chief Executive Blog With apologies to Jamie Cullum who wrote the lyrics for the song “What a difference a day makes”. This song title came into my head after Chris Emmins (Kwikchex) and I had made a presentation to the staff of the UK and Scandinavian European Consumer Centres […]

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