Posts Tagged ‘ www.business2community.com ’

How Effective Are Online Customer Reviews?

Oct 16, 2013

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Business 2 Community, Customer Reviews, reviews, www.business2community.com

All News/Blog, Blog, Online Defamation News

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Credits: Business 2 Community By: Richard Larson In case you haven’t heard, it is the age of customer service. The customer does not have to be right but the customer is king in our new online economy. From the business perspective, customer service can be even more difficult because customers do not see the employees […]

Menacing Social Media: When Your Business is Defamed Online

Jul 04, 2013

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BTC, Business, Business 2 Community, defamation, online, social media, www.business2community.com

All News/Blog, Blog, Online Defamation News

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Credits: Business 2 Community By: Cynthia Effinger ‘The fact that a consumer can now share their experiences with thousands at a time through a simple Facebook post is both thrilling and frightening.’ ‘Amy’s Baking Company: A Social Media Nightmare Amy, an Arizona restaurateur, and her co-owner husband recently appeared on the reality show “Kitchen Nightmares” […]

All About Fake Online Reviews: The Problem of Separating Fact from Fiction

Sep 26, 2012

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Business 2 Community, Online Reviewsm KwikChex, www.business2community.com

All News/Blog, Blog, Online Defamation News

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Credits: Business 2 Community By: Olivia Roat ‘I recently read an article on Mashable that reported on a study from tech research company Gartner. According to Gartner, by 2014, 10 to 15% of social media reviews will be fake and paid for by companies. Chalk it up to naiveté, but I found this news regarding […]

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