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Does Yelp Have The ‘Most Trusted Reviews’? A Court Wants To Know More

7th August 2014

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Credits: Forbes By: Eric Goldman Few online algorithms generate as much criticism as Yelp’s algorithm for filtering its users’ reviews, but Yelp has so far successfully avoided a serious legal challenge to its filter. Last week, a California appellate court green-lighted a lawsuit over how Yelp publicly describes its user reviews. This means a judge […]

Fake Reviews: Amazon’s Rotten Core

2nd September 2012

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Credits: Forbes By: Suw Charman-Anderson, Contributor ‘The web has created some fantastic opportunities for authors, publishers and self-publishers alike, but this summer has seen the industry’s dark underbelly revealed in all its venal, pustulant ignominy.’ ‘…successful author Stephen Leather confessed, during an on-stage panel discussion, that he used fake accounts to write reviews and promote […]

TripAdvisor’s $35 Fair Value Could Suffer From Fake Review Concerns

1st September 2012

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Credits: Forbes By: Trefis Team, Contributor ‘…lately, the authenticity of the reviews on TripAdvisor’s website has once again come under scrutiny. TripAdvisor was even investigated by the Advertising Standards Agency (ASA) in September 2011 following growing criticism of its apparent failure to monitor fake comments posted on its website. As a result of the investigation, in […]