www.independent.co.uk

Lawyers ‘are using threats to stop negative client reviews’

6th March 2015

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Credits: The Independent By: Chris Green Chris Emmins, co-founder of the online reputation management firm KwikChex, said customers who received legal letters should try not to panic. “For consumers that have genuine cause for complaint, they should not be intimidated by such threats,” he said. Above excerpts and read the full article on www.independent.co.uk

When is ‘revenge porn’ illegal? Lords call for clarity on when online activity ‘crosses the line’

29th July 2014

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Credits: The Independent By: Adam Withnall Clearer guidelines from the Government are needed so that people know when they can and cannot be prosecuted over “revenge porn”, social media “trolling” and other indecent material posted online, a Lords committee has said. The trend of “revenge porn” involves people uploading explicit videos and images of former […]

Hotels and restaurants being ‘held hostage by TripAdvisor blackmailers’

14th May 2014

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Credits: The Independent By: Antonia Molloy Guests threaten to write bad reviews unless they are granted freebies. Above excerpts and read the full article on www.independent.co.uk

TripAdvisor removes its ‘reviews you trust’ slogan

13th September 2011

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Credits: The Independent By: Richard Hall “…But the veracity of reviews has been called into question by a group of 2,000 hoteliers, who approached online reputation management company KwikChex to investigate. The ASA responded to the concerns raised by KwikChex by announcing a formal investigation on September 1.” Above excerpt and full article on www.independent.co.uk

“Hoteliers to take their revenge on TripAdvisor’s critiques in court”

11th September 2010

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11 September 2010 “Britain’s biggest travel review website, whose critiques of hotels and restaurants can include damning references to Basil Fawlty-style hotel managers, bed bugs and stomach-churning meals, is facing potential legal action from hundreds of hoteliers and restaurateurs who claim their businesses are being damaged by malicious and unfounded reviews.” For the full article […]