Posts Tagged
‘www.kwikchex.com’

KwikChex works with BBC again on travel Rip Off investigation

10th January 2023

Editor

BBC, Easy Consulting, KwikChex, KwikChex in the media, Rip Off Britain, www.kwikchex.com

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KwikChex has just appeared on BBC TV again, having helped the Rip Off Britain team with investigations into Easy Consulting and the many brands they use. For years, Easy Consulting and the many different bargain holiday brands they use, which operate out of Alicante in Spain, have targeted UK consumers with cold-calls and online marketing. […]

KwikChex on BBC Radio 5 Live Investigates Online Reviews Under Fire Again

22nd June 2018

Editor

BBC, BBC 5 Live Investigates, BBC NEWS, BBC Radio, Chris Emmins, defamation, Fake Reviews, KwikChex, Online review, Online Reviews, Online Reviews for Sale, tripadvisor, www.kwikchex.com

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KwikChex has once again assisted BBC investigative journalists, providing information on problems with online reviews websites.   Director and Co-Founder of KwikChex, Chris Emmins was also interviewed on Adrian Goldberg’s programme. – discussing how TripAdvisor prioritise Online Travel Agents (OTAs) that pay TripAdvisor in their search results. TripAdvisor now prefers consumers to see ‘deals’ from their OTA […]

ASA Uphold Complaint against Timeshare Relief UK

15th March 2016

Editor

Advertising Standards Authority, ASA, KwikChex, timeshare, Timeshare Business Check, Timeshare Relief, Timeshare Relief UK, Timeshare Task Force, www.kwikchex.com, www.timesharebusinesscheck.org, www.timesharetaskforce.org

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The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Timeshare Relief UK. A complaint was filed with the Advertising Standards Authority (ASA) in October 2015. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force www.timesharetaskforce.org which KwikChex manages. The complaint challenged whether the […]

Latest Timeshare Task Force Customer Testimonial

14th March 2016

Editor

KwikChex, Latest TimeshareTaskForce Customer Testimonial, Monster Travel, testimonial, Timeshare Business Check, Timeshare Task Force, Timeshare Taskforce, www.kwikchex.com, www.timesharetaskforce.org

Testimonials - Timeshare Task Force

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KwikChex assisted this consumer after they paid £1,000 to Monster Travel. “We would like to express our grateful thanks to KwikChex and staff member Mr Chris Emmins, for the help and understanding of our situation involving a Leisure Credits company. During a visit to the offices of the Leisure Credits company, we were asked to […]

ASA Uphold Complaint against Easy Consulting SL

11th March 2016

Editor

Advertising Standards Authority, ASA, directresortsinternational.co.uk, Easy Consulting, KwikChex, timeshare, Timeshare Business Check, Timeshare Task Force, www.kwikchex.com, www.timesharebusinesscheck.org, www.timesharetaskforce.org

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The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Easy Consulting SL t/a www.directresortsinternational.co.uk. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force www.timesharetaskforce.org which KwikChex manages. The investigation by KwikChex challenged that the ad (“All our luxury resorts are from £99 per […]

Latest TimeshareTaskForce Customer Testimonial

23rd November 2015

Editor

About Timeshare, KwikChex, Latest TimeshareTaskForce Customer Testimonial, testimonial, Timeshare Task Force, www.kwikchex.com, www.timesharetaskforce.com

Testimonials - Timeshare Task Force

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KwikChex assisted this consumer with a chargeback claim to Monster Travel. “I have just received a letter from Vanquis Bank regarding my claim over the transaction of £500 to Monster Travel. I was delighted to be informed that the chargeback was successful under the Visa Rules and Regulations and that further action is not needed […]

The Third Age Trust / U3A bans SellMyTimeshare.tv adverts

3rd November 2015

Editor

About Timeshare, Direct Marketing Commission, DMC, Hollywood Marketing, KwikChex, misleading advertising, Monster Travel, Sell My Timeshare, The Third Age Trust, Timeshare Business Check, Timeshare Task Force, U3A, www.abouttimeshare.org, www.kwikchex.com, www.timesharebusinesscheck.org, www.timesharetaskforce.org, www.u3a.org.uk

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KwikChex in the capacity of its role leading the Timeshare Task Force, recently received a request for assistance from the Third Age Trust, a registered charity with over 360,000 members dedicated to promoting and assisting education for those no longer in full time employment through the U3A Movement. One of their members had responded to […]

Direct Marketing Commission responds to complaints about Hollywood Marketing, Tenerife

29th October 2015

Editor

About Timeshare, abouttimeshare.org, Direct Marketing Commission, DMC, Hollywood Marketing, KwikChex, Monster Travel, Sell My Timeshare, Tenerife, Timeshare Business Check, Timeshare Task Force, Timeshare Taskforce, timesharebusinesscheck.org, www.dmcommission.com, www.hollywoodmarketing.co.uk, www.kwikchex.com, www.monster.travel, www.timesharetaskforce.org

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A report has been published by the Direct Marketing Commission (DMC) which is highly critical of the businesses owned by Hollywood Marketing SLU. It recommends that Hollywood Marketing’s membership of the Direct Marketing Association (DMA) be terminated. The DMC carried out a lengthy investigation after being contacted by KwikChex, acting in our role leading the […]

Meriton allegedly prevents guests from giving negative reviews, bribes them to improve ratings on TripAdvisor

22nd October 2015

Editor

KwikChex, Meriton, reviews, tripadvisor, www.kwikchex.com

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Credits: ABC News Australia Influential American travel website TripAdvisor is investigating claims Australia’s largest residential apartment developer is “cheating the system” by preventing guests at its luxury hotels from submitting negative reviews. Above excerpts and read the full article on www.abc.net.au

Latest TimeshareTaskForce Customer Testimonial

21st October 2015

Editor

About Timeshare, KwikChex, Latest TimeshareTaskForce Customer Testimonial, testimonial, Timeshare Business Check, Timeshare Task Force, Timeshare Taskforce, www.kwikchex.com, www.timesharetaskforce.org

Testimonials - Timeshare Task Force

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KwikChex assisted this consumer with relinquishment of their timeshare. “I am more than pleased to be able to tell you that in April this year my request to surrender my ownership of the weeks I owned ​was accepted. Not only that, but they even refunded me to the tune of £1,062.60 for maintenance fees paid […]

KwikChex mention in Daily Mail article regarding online reviews

19th October 2015

Editor

CMA, Competitiion and Markets Authority, Daily Mail, investigation, KwikChex, Mail Online, Online review, www.dailymail.co.uk, www.kwikchex.com

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Credits: Mail Online By: Tom Rawstorne Disturbing proof the online review that made you book your holiday may be FAKE: Investigation reveals an entire industry is dedicated to generating bogus appraisals for cash ‘If you want to give a good impression or mislead consumers into trusting you, the best way to do it is to […]

ASA Informally Resolve Complaint against Senegal Investment

13th October 2015

Editor

About Timeshare, ASA, KwikChex, Senegal Investment, Timeshare Business Check, Timeshare Task Force, Uphold Complaint, www.abouttimeshare.org, www.kwikchex.com, www.senegal-investment.co.uk, www.timesharebusinesscheck.org, www.timesharetaskforce.org

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The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Senegal Investment www.senegal-investment.co.uk (website down). The investigation by KwikChex challenged whether the claim “239% RETURN ON INVESTMENT OVER 5 YEARS” was misleading and could be substantiated. Since the website is no longer live and the claim can no longer be […]

Latest TimeshareTaskForce Customer Testimonial

1st October 2015

Editor

About Timeshare, KwikChex, Latest TimeshareTaskForce Customer Testimonial, testimonial, Timeshare Business Check, Timeshare Task Force, Timeshare Taskforce, www.kwikchex.com, www.timesharetaskforce.org

Testimonials - Timeshare Task Force

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KwikChex assisted this consumer with a refund from Realistix (Timeshare Business Check Profile). “Received my deposit back this morning so all is good in the world. Thank you so much for all your help. Without the exposure you gave them I doubt it would ever have happened.” Mr H, Oct-15 Note – no fees are […]

ASA Uphold Complaint against Timeshare Solutions Ltd

23rd September 2015

Editor

About Timeshare, Advertising Standards Authority, ASA, KwikChex, timeshare, Timeshare Business Check, Timeshare Solutions Ltd, Timeshare Task Force, www.abouttimeshare.org, www.kwikchex.com, www.timesharebusinesscheck.org, www.timesharesolutionsltd.com, www.timesharetaskforce.org

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The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Timeshare Solutions Ltd. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force www.timesharetaskforce.org/ which KwikChex manages. The investigation by KwikChex challenged whether the testimonials by “Steve”, Mrs P Swift, Vicky Tomgue and Mrs Wilson […]

Latest TimeshareTaskForce Customer Testimonial

17th September 2015

Editor

About Timeshare, KwikChex, Latest TimeshareTaskForce Customer Testimonial, testimonial, Timeshare Business Check, Timeshare Task Force, Timeshare Taskforce, www.kwikchex.com, www.timesharetaskforce.org

Testimonials - Timeshare Task Force

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We just wanted to thank you and all your colleagues at KwikChex for all your assistance with relinquishing the above time share. It is a great feeling to have finally disposed of the week, and I feel that without seeing the article in a national paper where you were shown as an organisation who was […]

ASA Uphold Complaint against Rapid Sale

16th September 2015

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Advertising Standards Authority, ASA, KwikChex, Rapid Sale, www.asa.org, www.kwikchex.com, www.rapid-sale.co.uk

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The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Rapid Sale www.rapid-sale.co.uk. The investigation by KwikChex challenged whether the claim “Stop Repossession/Eviction – Cash in Bank in 7 Days ‘Guaranteed” was misleading and could be substantiated. Rapid Sale provided a statement from their solicitor confirming that, subject to obtaining redemption […]

KwikChex introduced as ‘white knight’ in Canadian Broadcasting Corporation radio interview

14th September 2015

Editor

Canadian Broadcasting Corporation, CBC, KwikChex, online defamation, Online Reviews, www.kwikchex.com

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KwikChex participates in Canadian Broadcasting Corporation (CBC) radio programme “Burned by Online Reviews”. KwikChex mentioned on CBC website – https://www.cbc.ca/radio/podcasts/ontario/ontario-today/ Link to podcast for CBC radio programme “Burned by Online Reviews” – https://podcast.cbc.ca/mp3/podcasts/ontariotoday_20150911_81823.mp3. KwikChex on between 25.54 and 34.44.

ASA Informally Resolve Complaint against Easy Consulting SL t/a Exclusive Weeks

4th September 2015

Editor

About Timeshare, ASA, Direct Resorts International, Easy Consulting SL, Exclusive Weeks, KwikChex, Timeshare Business Check, Timeshare Task Force, Uphold Complaint, www. directresortsinternational.co.uk, www.abouttimeshare.org, www.exclusiveweeks.co.uk, www.kwikchex.com, www.timesharebusinesscheck.org, www.timesharetaskforce.org

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The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Exclusive Weeks https://exclusiveweeks.co.uk/. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force https://www.timesharetaskforce.org/ which KwikChex manages. The complaint challenged the display of a countdown clock promotion which renewed and did not expire on […]

ASA Informally Resolve Complaint against Easy Consulting SL t/a Direct Resorts International

4th September 2015

Editor

About Timeshare, ASA, Direct Resorts International, Easy Consulting SL, Exclusive Weeks, KwikChex, Timeshare Business Check, Timeshare Task Force, Uphold Complaint, www. directresortsinternational.co.uk, www.abouttimeshare.org, www.exclusiveweeks.co.uk, www.kwikchex.com, www.timesharebusinesscheck.org, www.timesharetaskforce.org

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The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Direct Resorts International https://directresortsinternational.co.uk/. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force https://www.timesharetaskforce.org/ which KwikChex manages. The complaint challenged whether testimonials on the www.directresortsinternational.co.uk website were genuine because the same testimonials were […]

ASA Informally Resolved Complaint against Rapid Sale t/a www.repossessionsos.co.uk

3rd September 2015

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The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Rapid Sale trading as https://repossessionsos.co.uk/ (website down). The investigation by KwikChex challenged the claim on the Repossessions SOS website ​”We sell house fast in just 48 hours! We buy any house” was misleading and questioned whether this could be substantiated. […]

KwikChex quoted in Telegraph article – Can you trust online reviews?

KwikChex quoted in Telegraph article – Can you trust online reviews?

3rd September 2015

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KwikChex, Online review, review, Telegraph, www.kwikchex.com, www.telegraph.co.uk

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KwikChex mention in Daily Telegraph article about fake online reviews: KwikChex, an online investigations body, said it had identified and exposed thousands of online fake reviews, both negative and positive. A spokesman said: “Whilst that exposure has pressured some reviews sites to invest more in fraud detection, there are still many problems on a vast […]

KwikChex and BBC expose problems with Realistix Solutions product

KwikChex and BBC expose problems with Realistix Solutions product

2nd September 2015

Editor

About Timeshare, BBC, BBC Radio, Intelligent Software Solutions SL, ISS, KwikChex, Realistix, Realistix Solutions, Timeshare Business Check, Timeshare Task Force, www.abouttimeshare.org, www.bbc.co.uk, www.kwikchex.com, www.timesharebusinesscheck.org, www.timesharetaskforce.org

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KwikChex has once again been working with the BBC to highlight dangers to consumers. As part of the Timeshare Task Force initiative, KwikChex contacted the BBC 4 Radio You & Yours programme about a product known as Realistix Solutions. This is a product which is the subject of many consumer complaints. Consumers are approached with [...]

KwikChex : World-renowned Online Reputation & Reassurance Services

26th August 2015

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We would like to advise that the ASA recently contacted KwikChex with regard to a phrase we used on our website – “World-leading Online Reputation and Reassurance Services”. The ASA pointed out that: “The ASA and CAP view ‘leading’ claims as generally relating to market share, and for other meanings to be accepted (such as […]

‘Sell your timeshare free’ website exposed over £3.5m refund claims

22nd August 2015

Editor

About Timeshare, Advertising Standards Authority, ASA, KwikChex, refund claims, sell timeshare, Sell your timeshare free, Selltimesharetoday, timeshare, Timeshare Business Check, Timeshare Task Force, TimeshareTaskForce, www.abouttimeshare.org, www.kwikchex.com, www.selltimesharetoday.co.uk, www.timesharebusinesscheck.org, www.timesharetaskforce.org

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Selltimesharetoday continues to flout advertising rules after an investigation found its claims to be misleading. The original complaint brought forward by the Timeshare Task Force…Timeshare Task Force uses a reputation management firm known as “KwikChex” to challenge adverts for timeshare exit services that it thinks is misleading. Above excerpts and read the full article on […]

ASA report shows 35% increase in complaints about online ads

19th August 2015

Editor

Advertising Standards Authority, ASA, e-mails, emails, internet advertising, KwikChex, online complaints, SMS text messaging, www.asa.org.uk, www.kwikchex.com

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The UK Advertising Standards Authority (ASA) annual report for 2014 clearly demonstrated that there are very justifiable concerns regarding misleading content in online /digital advertising and promotion. They reveal a 35% increase in complaints about online advertising. In 2014, the Internet overtook television for the first time as the most complained about medium, with 13,477 […]

Latest TimeshareTaskForce Customer Testimonial

6th August 2015

Editor

About Timeshare, KwikChex, Latest TimeshareTaskForce Customer Testimonial, testimonial, Timeshare Business Check, Timeshare Task Force, Timeshare Taskforce, www.kwikchex.com, www.timesharetaskforce.org

Testimonials - Timeshare Task Force

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I cannot thank you enough for all you have done and are doing for us. Words cannot express how grateful we are. Mr & Mrs L, Aug-15 Note – this relinquishment was achieved without any fees being applied by the developer / resort – and there are no fees whatsoever charged to consumers seeking help […]

KwikChex becomes Corporate Affiliate Member of Chartered Trading Standards Institute

6th August 2015

Editor

About Timeshare, Chartered Trading Standards Institute, Corporate Affiliate Member, CTSI, KwikChex, Timeshare Business Check, Timeshare Task Force, Timeshare Taskforce, Trading Standards, www.abouttimeshare.org, www.kwikchex.com, www.timesharebusinesscheck.org, www.timesharetaskforce.org

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KwikChex has been successfully working for some time with Trading Standards Officers in support of identifying and taking action against rogue businesses. This is particularly true within the holiday sector and even more so in terms in terms of timeshare and related products, where we lead the Timeshare Task Force, which is helping protect and […]

ASA Informally Resolved Complaint against Sell Business Fast

31st July 2015

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About Timeshare, Advertising Standards Authority, ASA, Informally Resolved Complaint, KwikChex, Sell Business Fast, Timeshare Business Check, Timeshare Taskforce, www.abouttimeshare.org, www.kwikchex.com, www.timesharebusinesscheck.org, www.timesharetaskforce.org

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The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Sell Business Fast https://sellbusinessfast.co.uk (website now down). The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force https://www.timesharetaskforce.org/ which KwikChex manages. This challenged a statement on the Sell Business Fast website “We Buy Any […]

ASA Informally Resolved Complaint against Sold Faster

31st July 2015

Editor

About Timeshare, Advertising Standards Authority, ASA, Informally Resolved Complaint, KwikChex, Sold Faster, Timeshare Business Check, Timeshare Taskforce, www.abouttimeshare.org, www.kwikchex.com, www.timesharebusinesscheck.org, www.timesharetaskforce.org

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The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Sold Faster https://www.soldfaster.co.uk (website now down). The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force https://www.timesharetaskforce.org/ which KwikChex manages. This challenged a statement on the Sold Faster website “Get a guaranteed CASH offer […]

KwikChex warns of dangers to consumers using Gumtree in Daily Mail article

27th July 2015

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Gumtree, KwikChex, Mail Online, www.dailymail.co.uk, www.kwikchex.com

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Credits: Mail Online By: Antonia Hoyle ‘Gumtree is unquestionably one of the favourite and most prolific resources used by criminals,’ says Chris Emmins, co-founder of KwikChex, an online investigations and authentication business. ‘It is inherently dangerous for consumers — both buyers and sellers — and the utmost caution is required when using it.’ Above excerpts [...]

ASA Uphold Complaint against Timeshare Refund UK www.selltimesharetoday.co.uk

22nd July 2015

Editor

About Timeshare, ASA, KwikChex, Timeshare Business Check, Timeshare Refund UK, Timeshare Task Force, Uphold Complaint, www.abouttimeshare.org, www.kwikchex.com, www.loveallinclusive.com, www.selltimesharetoday.co.uk, www.timesharebusinesscheck.org, www.timesharetaskforce.org

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The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Timeshare Refund UK www.selltimesharetoday.co.uk. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force https://www.timesharetaskforce.org/ which KwikChex manages. The complaint challenged that references made on the www.selltimesharetoday.co.uk website stating "Timeshare Refund UK is a 100% [...]

ASA Uphold Complaint against Love All Inclusive

1st July 2015

Editor

About Timeshare, ASA, KwikChex, Love All Inclusive, Timeshare Business Check, Timeshare Task Force, Uphold Complaint, www.abouttimeshare.org, www.kwikchex.com, www.loveallinclusive.com, www.timesharebusinesscheck.org, www.timesharetaskforce.org

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The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Solution For Timeshare https://www.loveallinclusive.com The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force https://www.timesharetaskforce.org/ which KwikChex manages. The complaint challenged that references made on the Love All Inclusive website regarding affiliations and memberships with […]

Consumer Champion Which? has announced a new resource to help fight nuisance calls and texts

24th June 2015

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About Timeshare, KwikChex, nuisance calls, nuisance texts, Timeshare Business Check, Timeshare Taskforce, unsolicited call, Which, www.abouttimeshare.org, www.kwikchex.com, www.timesharebusinesscheck.org, www.timesharetaskforce.org, www.which.co.uk

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In addition to the pure nuisance factor, many scams commence with an unsolicited call. Using the new Which? resource will help ensure that reports are sent to the appropriate regulators. The complaint form is on the Which? website

Investigators suspect fraudster still targeting elderly for scams – but, incredibly, say they can’t afford to prosecute after savage cuts

23rd June 2015

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Frank Madden, KwikChex, Madden, timeshare, Timeshare Task Force, www.kwikchex.com, www.timesharetaskforce.org

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Credits: Daily Mail By: Sarah Bridge Mail on Sunday article about serial timeshare fraud offender Frank Madden reveals problems Trading Standards face – and includes how KwikChex is cooperating with them to assist investigations and prosecutions. All consumer reports to KwikChex and the Timeshare Task Force are also made available to the relevant authorities regardless […]

Fake Online Reviews – KwikChex works with BBC to expose Review Fraud

Fake Online Reviews – KwikChex works with BBC to expose Review Fraud

23rd June 2015

Editor

BBC, BBC Radio, KwikChex, Online Reviews, RADAR, reviews, www.bbc.co.uk, www.kwikchex.com

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KwikChex were featured on the 6 O’Clock BBC News after our investigations team worked with BBC reporters to uncover review fraud involving a Payday Loan company that had fake reviews posted on Trustpilot. The reviews used stolen identities – including one of a deceased young mother. KwikChex is now in the process of launching a […]

KwikChex to Launch Solutions to Combat ‘Most Catastrophic’ Damage to Hospitality Sector

23rd June 2015

Editor

food poisoning, Goldshield, Goldshield Technologies Product Efficiency, Hospitality, KwikChex, www.kwikchex.com

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A study by KwikChex has shown that loss of reputation caused by association with gastro-intestinal illness comes at a huge price – whether the accusations are true or false. The worst hit you can take as a hospitality business owner is when there is news and online content that says you have made your customers […]

KwikChex on BBC Radio 5 Live Breakfast Show

KwikChex on BBC Radio 5 Live Breakfast Show

22nd June 2015

Editor

BBC Radio, BBC Radio 5 Live Breakfast Show, CMA, Competition & Markets Authority, KwikChex, Online Reviews, reviews, www.bbc.co.uk, www.kwikchex.com

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BBC Radio 5 Live Breakfast Show Fake online customer reviews – includes interview with Chris Emmins, KwikChex. Above excerpts and read the full article on – www.bbc.co.uk From 1hr 56m Other BBC stories featuring KwikChex – Click here

Holiday ‘fraud’ probe needs cash to bring prosecution

22nd June 2015

Editor

Central Marketing, Daily Echo, Elite Vacations, Frank Madden, Glenleigh Ltd, Glenleigh Promotions, KwikChex, Madden, Re Co Corp Ltd, timeshare, www.bournemouthecho.co.uk, www.kwikchex.com

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Bournemouth Echo By: Steven Smith, Chief Reporter THE latest investigation into a convicted conman from Bournemouth is at “an advanced stage” – but Trading Standards officers face not being able to bring a prosecution because of the cost. Kwikchex, a Bournemouth-based firm that manages a website advising consumers regarding businesses that operate in the timeshare […]

CMA Report highlights concerns over Online Reviews

19th June 2015

Editor

BBC, BBC NEWS, CMA, Competition & Markets Authority, KwikChex, Online Reviews, www.bbc.co.uk, www.kwikchex.com

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BBC coverage of release of a report by the UK Competition & Markets Authority on Online Reviews. KwikChex were one of the key participants in the CMA investigation. KwikChex is now in the process of launching a comprehensive, verifiable resource to solve the problems caused to consumers and businesses by fake reviews. The resource is […]

Fake Online Reviews – KwikChex works with BBC to expose Review Fraud

Fake Online Reviews – KwikChex works with BBC to expose Review Fraud

19th June 2015

Editor

BBC, BBC NEWS, BBC Radio, KwikChex, Online Reviews, review fraud, www.bbc.co.uk, www.kwikchex.com

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KwikChex were featured on the 6 O’Clock BBC News after our investigations team worked with BBC reporters to uncover review fraud involving a Payday Loan company that had fake reviews posted on Trustpilot. The reviews used stolen identities – including one of a deceased young mother. KwikChex is now in the process of launching a […]

KwikChex Global Reach – where our clients come from

3rd June 2015

Editor

America, Australia, China, Egypt, france, international, Ireland, Italy, KwikChex, Madagascar, Morocco, Puerto Rico, South Africa, spain, Tanazania, Thailand, UK, United Arab Emirates, United States, USA, Vietnam, Virgin Islands, www.kwikchex.com

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Global issues need global solutions – and for 5 years, KwikChex has been helping businesses and consumers from all over the world. That’s meant using several languages (our employees and consultants are very much multi-national too) and an understanding of relevant laws in many jurisdictions). Here’s a list of where our client locations so far […]

All the businesses that KwikChex has helped

2nd June 2015

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KwikChex probably gets more recognition for helping businesses in the hotel and restaurant sectors than any other – but we have assisted an extraordinary range of businesses that have been attacked with fake and malicious reviews. Here are a few of the types of business we have helped. Lawyers – yes, even qualified lawyers come […]

ASA Informally Resolved Complaint against CRP Properties

15th May 2015

Editor

About Timeshare, Advertising Standards Authority, ASA, CRP Properties, Informally Resolved, KwikChex, Resolved, Timeshare Business Check, Timeshare Task Force, www.abouttimeshare.org, www.kwikchex.com, www.timesharebusinesscheck.org, www.timesharetaskforce.org

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The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding CRP Properties https://www.crpproperties.co.uk/ (Website down) The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force https://www.timesharetaskforce.org/ which KwikChex manages. This challenged a client testimonial on the CRP Properties website by connected company CP Berry […]

ASA Informally Resolved Complaint against Pennington McClane

15th May 2015

Editor

About Timeshare, Advertising Standards Authority, ASA, Informally Resolved, KwikChex, Pennington McClane, Resolved, Timeshare Business Check, Timeshare Task Force, www.abouttimeshare.org, www.kwikchex.com, www.timesharebusinesscheck.org, www.timesharetaskforce.org

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The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Pennington McClane https://www.penningtonmcclaneassociates.co.uk/ (Website down). The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force https://www.timesharetaskforce.org/ which KwikChex manages. This challenged the following statements on the Pennington McClane website: “We are an experienced, internationally […]

ASA Informally Resolved Complaint against Sell Your Timeshare Now

15th May 2015

Editor

About Timeshare, Advertising Standards Authority, ASA, Informally Resolved, KwikChex, Resolved, Sell Your Timeshare Now, Timeshare Business Check, Timeshare Task Force, www.abouttimeshare.org, www.kwikchex.com, www.timesharebusinesscheck.org, www.timesharetaskforce.org

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The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Sell Your Timeshare Now https://www.sellyourtimesharenow.co.uk/. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force https://www.timesharetaskforce.org/ which KwikChex manages. This challenged the following statements on the Sell Your Timeshare Now website: “We are a […]

KwikChex & Timeshare Task Force free consumer resources – an additional level of diligence & transparency

14th May 2015

Editor

About Timeshare, consumer resources, ECC, European Consumer Centre, free, KwikChex, National Fraud Investigation Bureau, NFIB, OMIC, Timeshare Business Check, Timeshare Task Force, Trading Standards, www.abouttimeshare.org, www.kwikchex.com, www.timesharebusinesscheck.org, www.timesharetaskforce.org

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With the permission of the consumers that contact KwikChex and in particular those that do so via the Timeshare Task Force and Timeshare Business Check resources, we are now going to provide access to information on every case we receive to the relevant authorities. Organisations such as the European Consumer Centre, (The ECC network), UK […]

KwikChex Meets With CMA to Discuss Online Reviews

12th May 2015

Editor

CMA, Competition & Markets Authority, KwikChex, Online Reviews, www.kwikchex.com

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KwikChex recently attended a meeting with the UK Competition & Markets Authority (CMA) in London in response to a request to assist the CMA’s fact-finding initiative concerning online reviews. The meeting and subsequent follow-up covered a wide spectrum, including identifying businesses that use fake good reviews to deceive consumers and the impact of fake bad […]

Latest TimeshareTaskForce Customer Testimonial

12th May 2015

Editor

KwikChex, Latest TimeshareTaskForce Customer Testimonial, testimonial, Timeshare Task Force, Timeshare Taskforce, www.kwikchex.com, www.timesharetaskforce.org

Testimonials - Timeshare Task Force

0

Today I received a letter officially terminating my membership. I believe that this has been achieved mainly due to your invaluable input for which I thank you profusely. Mr R, May-15 Note – this relinquishment was achieved without any fees being applied by the developer / resort – and there are no fees whatsoever charged […]

KwikChex has Child Abuse / Paedophile site taken down

4th May 2015

Editor

Internet Watch Foundation, KwikChex, remove, www.kwikchex.com

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KwikChex receives and acts upon many reports, concerns and complaints from people from all over the world. In many cases, our investigations reveal criminal behaviour and severe threats to consumers. We gather evidence on these and ensure that they are reported to the correct authorities and whenever necessary we provide further support for prosecutions. But […]

ASA Uphold Complaint against Solution for Timeshare

25th March 2015

Editor

About Timeshare, Advertising Standards Authority, ASA, International Timeshare Refund Action, ITRA, KwikChex, Law of Timeshare, Release Your Timeshare, Slapp Din Timeshare, Solution for Timeshare, Timeshare Business Check, Timeshare Task Force, Uphold Complaint, www.abouttimeshare.org, www.kwikchex.com, www.lawoftimeshare.com, www.releaseyourtimeshare.co.uk, www.releaseyourtimeshare.com, www.slappdintimeshare.com, www.solutionfortimeshare.com, www.timesharebusinesscheck.org, www.timesharetaskforce.org

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The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Solution For Timeshare/. The complaint includes the Swedish version of the site Slapp Din Timeshare The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force https://www.timesharetaskforce.org/ which KwikChex manages. The complaint challenged whether reviews on […]

Lawyers ‘are using threats to stop negative client reviews’

6th March 2015

Editor

client reviews, Independent, KwikChex, Legal Services Board, LSB, Online Reviews, reviews, tripadvisor, www.independent.co.uk, www.kwikchex.com

All News/Blog, Blog, KwikChex In The Media

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Credits: The Independent By: Chris Green Chris Emmins, co-founder of the online reputation management firm KwikChex, said customers who received legal letters should try not to panic. “For consumers that have genuine cause for complaint, they should not be intimidated by such threats,” he said. Above excerpts and read the full article on www.independent.co.uk

Business Owners Beware: Avoid the Temptation to Post Fake Reviews or Feedback Regarding Your Competition on Social Media or Elsewhere on the Internet

13th February 2015

Editor

Competition, Facebook, Feedback, GooglePlus, KwikChex, Linkedin, online defamation, reviews, social media, tripadvisor, Twitter, www.abovethelaw.com, www.kwikchex.com

All News/Blog, Blog, Online Defamation News

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Credits: Above the Law By: Matthew Adams Online posts often enjoy an anonymity that lures people into a false sense of security. Coupled with the inherently impersonal nature of the internet, the impact from user generated online content can be devastating to a business. A word of caution is due to the unscrupulous business that […]

Clarification post Timeshare Consumers Association and ITRA

9th December 2014

Editor

International Timeshare Refund Action, ITRA, KwikChex, TCA, Timeshare Consumers Association, www.kwikchex.com, www.timeshareconsumerassociation.org.uk

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Further to an exchange of emails between KwikChex and the Timeshare Consumers Association (TCA) regarding International Timeshare Refund Action (ITRA). https://www.timeshareconsumerassociation.org.uk/2014/11/28/itra/ Contained within this article are the following statements: “ITRA is the most successful company who actions claims against the timeshare industry and who act on behalf of consumers against resorts.” “we have not had […]

TripAdvisor: a history of complaints

25th November 2014

Editor

Advertising Standards Authority, ASA, KwikChex, reviews, The Guardian, tripadvisor, www.kwikchex.com, www.theguardian.com

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Credits: The Guardian By: Will Coldwell TripAdvisor’s fraught relationship with the travel industry. Mention of KwikChex’s group action against TripAdvisor over reviews believed unfair and damaging to businesses. Also investigation launched by the Advertising Standards Authority (ASA) in 2011 into TripAdvisor after KwikChex filed a complaint on behalf of business owners upset at what they […]

Timeshare con victims given £80k refund as Task Force tries to clean up industry’s tarnished reputation

15th September 2014

Editor

KwikChex, Mail On Sunday, refund, timeshare, Timeshare Business Check, Timeshare Task Force, TimeshareBusinesCheck, TimeshareTaskForce, www.kwikchex.com, www.thisismoney.co.uk, www.timesharebusinesscheck.org, www.timesharetaskforce.org

All News/Blog, Blog, KwikChex In The Media

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Credits: Financial Mail on Sunday By: Sarah Bridge Another great report about KwikChex in the Sunday Mail. Further information available on our website www.timesharetaskforce.org Above excerpts and read the full article on www.thisismoney.co.uk

Nobody Reviews Restaurants On Yelp Quite Like This Man

27th August 2014

Editor

KwikChex, Online Reviews, reviews, Uproxx, www.kwikchex.com, www.uproxx.com, Yelp

All News/Blog, Blog, Online Defamation News

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Credits: Uproxx Web Culture By: Andy Issac Most of our coverage of online reviews has a very serious element – businesses being destroyed by bad fake reviews, rogue businesses planting fake good reviews etc. But this one is in a somewhat lighter note – the story of a ‘reviewer’ that has an unique way of […]

Mail On Sunday reports on KwikChex role in Timeshare Task Force

11th August 2014

Editor

Daily Mail, KwikChex, Mail On Sunday, timeshare, Timeshare Business Check, Timeshare Task Force, Timeshare Taskforce, www.kwikchex.com, www.thisismoney.co.uk, www.timesharebusinesscheck.org, www.timesharetaskforce.org

All News/Blog, Blog, KwikChex In The Media

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Credits: Mail on Sunday By: Sarah Bridge Fears of bigger bills for timeshare owners stall EU’s war on rogue firms * Many timeshare owners now desperate to quit unwanted properties * Some contracts continue after death, with costs passing to children * EU plan to clean up industry on hold after claims it might make […]

UPDATED As predicted – The “Right to be Forgotten” quickly becomes the “a right going farcically wrong”

7th July 2014

Editor

BBC, BBC You & Yours, ECJ, European Court of Justice, Google, KwikChex, Online Content, reviews, right to be forgotten, www.kwikchex.com

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Update: The “Right to be Forgotten” absurdity continues https://www.bbc.com/news/technology-28157607 Original Blog: Robert Peston, the BBC Economics Editor reports on the BBC website how an article he wrote on his blog in 2007 is to be blocked in searches by Google on the basis of the ‘Right to be Forgotten ruling by the European Court of […]

As predicted – The “Right to be Forgotten” quickly becomes the “a right going farcically wrong”

3rd July 2014

Editor

BBC, BBC You & Yours, ECJ, European Court of Justice, Google, KwikChex, Online Content, reviews, right to be forgotten, www.kwikchex.com

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Robert Peston, the BBC Economics Editor reports on the BBC website how an article he wrote on his blog in 2007 is to be blocked in searches by Google on the basis of the ‘Right to be Forgotten ruling by the European Court of Justice. If correct (he has apparently had notification from Google) and […]

KwikChex on BBC consumer programme You & Yours – Right to be Forgotten laws

KwikChex on BBC consumer programme You & Yours – Right to be Forgotten laws

24th June 2014

Editor

BBC, BBC Radio, BBC Radio 4, defamation, KwikChex, Radio 4, reviews, right to be forgotten, www.kwikchex.com, You & Yours

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KwikChex discusses the laws concerning outdated and irrelevant online reviews on BBC Radio 4 programme You & Yours. KwikChex is taking a number of new actions following recent rulings and changes in the laws, including applications under the Right to be Forgotten principles and defamation. We are also pursuing an international ethical campaign to improve […]

Right to be forgotten – Google just the start

9th June 2014

Editor

European Court of Justice, Google, KwikChex, right to be forgotten, tripadvisor, www.kwikchex.com

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The recent ruling by the European Court of Justice in which Google were held responsible for the effect of links containing unwelcome information about an individual and were ordered to remove the links has sparked great debate – but this is just the beginning of potential legal issues affecting many Internet companies – and potentially […]

Phuket Property Watch: Just how real is real?

5th June 2014

Editor

KwikChex, Phuket, Phuket Gazette, Property, tripadvisor, www.kwikchex.com, www.phuketgazette.net

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Credits: Phuket Gazette By: Bill Barnett Another interesting site, KwikChex, is seizing an opportunity to lead the space in online reputation and internet defamation. Here, proof of quality is meant to assure customers that what they read online is credible and real. Above excerpts and read the full article on www.phuketgazette.net

Investigazione TripAdvisor

2nd June 2014

Editor

Investigazione TripAdvisor, KwikChex, tripadvisor, www.kwikchex.com

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L’annuncio che l’Autorità Italiana garante della Concorrenza e del Mercato stia indagando sulle recensioni false di TripAdvisor è l’ultimo di un numero crescente di iniziative legali che cercano di garantire correttezza e la precisione nelle informazioni fornite ai consumatori. Le autorità di tutto il mondo stanno riconoscendo che le imprese di siti web che trasportano […]

Italian TripAdvisor Investigation

2nd June 2014

Editor

Italian Competition Authority, KwikChex, Online Reviews, reviews, tripadvisor, www.kwikchex.com

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The announcement that the Italian Competition Authority are investigating TripAdvisor over fake reviews is the latest in a growing number of legal initiatives that seek to ensure fair play and accuracy in information being provided to consumers. Authorities around the world are recognising that website businesses carrying reviews and complaints are hugely influential when it […]

Online Content – The Battle for Balance in Free Speech

15th May 2014

Editor

court, EU, EU court, European Court of Justice, free speech, Google, harmful, KwikChex, Online Content, www.kwikchex.com

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Google held responsible by the European Court of Justice for links to online content considered ‘irrelevant’ and harmful to individuals. Much has been made of the ruling by the European Court of Justice against Google, which obliges them to ensure that there are no links to past ‘irrelevant’ personal data concerning a Spanish individual. Most […]

Judge rules in online defamation case, anonymous does not stay anomymous forever

22nd April 2014

Editor

anonymous, Judge, KwikChex, online defamation, rules, Saint Peters Blog, www.kwikchex.com, www.saintpetersblog.com

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Credits: Saint Peters Blog By: Rick Outzen ‘A Philadelphia judge has ordered the owners of Philly.com to disclose the identity of a person who posted a comment online calling the plaintiff a pedophile.’ Above excerpts and read the full article on www.saintpetersblog.com

Over 10,000 Reviews Removed from TripAdvisor Sites after KwikChex Highlights Major Flaw in Fake Review Detection

2nd April 2014

Editor

KwikChex, Removed, reviews, tripadvisor, www.kwikchex.com

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As reported in the international media, investigations by KwikChex regarding the effectiveness of review fraud detection have led to the exposure of a major flaw in the TripAdvisor systems. The abuse was carried out using the daodao.com site – TripAdvisor’s site in China. Just a handful of ‘reviewers’ were responsible – posting an extraordinary number […]

TripAdvisor under fire for ‘fake’ reviews on China site

19th March 2014

Editor

China, Daodao, investigation, KwikChex, reviews, Travel Mole, tripadvisor, www.kwikchex.com, www.travelmole.com

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Credits: Travel Mole TripAdvisor has removed at least 10,000 reviews from its Chinese website daodao following complaints that they were fake. Online reputation management company KwikChex is now calling for the site to be suspended until a “very thorough audit” can take place and new systems installed to better detect fraud. It claimed that the […]

TripAdvisor holds investigation after China site accused of suspicious activity

18th March 2014

Editor

China, Daodao, investigation, KwikChex, Online Reviews, reviews, Tnooz, tripadvisor, www.kwikchex.com, www.tnooz.com

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Credits: Tnooz By: Karthick Prabu Daodao, the local imprint of TripAdvisor in China, is the subject of an investigation after a damning report into the validity of its reviews. The report by KwikChex, the UK-based online reputation management company which has been a ongoing thorn in the side of the user review service for years, […]

Tripadvisor’s Chinese ‘super-reviewers’ post 51 hotel reviews a month

17th March 2014

Editor

KwikChex, post, review, super-reviewers online review, The Sydney Morning Herald, Tripadvisor Chinese, www.kwikchex.com, www.smh.com.au

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Credits: The Sydney Morning Herald By: Jolyon Attwooll The authenticity of TripAdvisor reviews is under the spotlight again after new research revealed thousands of suspect postings on the Chinese version of the website. The study, carried out by Kwikchex, an “online reputation management” company that has been a regular critic of TripAdvisor, uncovered what it […]

TripAdvisor’s China website comes under fire

17th March 2014

Editor

KwikChex, Online Reviews, reviews, tripadvisor, TripAdvisor’s China website comes under fire, www.kwikchex.com, www.telegraph.co.uk

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Credits: The Telegraph By: Jolyon Attwooll New research has highlighted thousands of suspect reviews on the Chinese domain of TripAdvisor The authenticity of TripAdvisor reviews is under the spotlight again after new research revealed thousands of suspect postings on the Chinese version of the website. The study, carried out by Kwikchex, an “online reputation management” […]

Announcement regarding Simply Electronics and the resolutions services provided by KwikChex

9th January 2014

Editor

KwikChex, Simply Electronics, www.kwikchex.com, www.simplyelectronics.net

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Since June 2012, KwikChex has provided a resolutions service that enabled customers of Simply Electronics with complaints to raise their issues with KwikChex – a form of ‘complaint escalation’ Throughout that time, (with the exception of one case which was more complex) all cases have been resolved with either the goods being delivered, a replacement […]

Five-star fake: TripAdvisor prank fools foodies

30th July 2013

Editor

KwikChex, news.com.au, Oscar's restaurant, reviews, tripadvisor, www.kwikchex.com

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Credits: news.com.au ‘A BEAUTIFULLY restored boat serving Michelin-starred food. Divers on hand to catch any fish on the menu. Countless reviews describing the cooking as ‘simply divine’. This restaurant sounds too good to be true. Trouble is, it was. Because when dozens of foodies headed to Oscar’s to sample the ‘mind-blowing’ food after reading its […]

Fake restaurant on TripAdvisor sends diners to alley filled with garbage cans

30th July 2013

Editor

Fox News, KwikChex, Oscar's restaurant, tripadvisor, www.foxnews.com, www.kwikchex.com

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Credits: Fox News ‘Fake reviews of a restaurant named Oscar’s, billed as having “Michelin-starred food,” reportedly had diners looking for the eatery in an alley filled with garbage cans.’ ‘“The listing featured over-the-top reviews for a fake business, but it went undetected for more than two months,” Chris Emmins, co-founder of the online reputation management […]

Does this look like a Michelin-star restaurant to you? Diners fall for phantom eatery

30th July 2013

Editor

KwikChex, Oscar's restaurant, phantom eatery, review, tripadvisor, www.kwikchex.com, www.yahoo.com, yahoo

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Credits: Yahoo News UK & Ireland ‘The TripAdvisor profile for Oscar’s boasted that staff in diving gear would swim down to catch whatever fish the customer wanted’ ‘It was billed as one of the best places to eat in Britain with “amazing” and “mind blowing” Michelin-starred food on offer. And its setting sounded especially magical: […]

Floating restaurant where divers catch your supper? It all sounds a little fishy

30th July 2013

Editor

KwikChex, Oscar's restaurant, reviews, Telegraph, tripadvisor, www.kwikchex.com, www.telegraph.co.uk

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Credits: The Telegraph By: Victoria Ward ‘Its “mind-blowing” food was said to rival the best in the world while its romantic setting in the hull of a ship left awestruck diners raving about the experience.’ ‘With staff dressed in diving gear ready to catch whatever fish the customer ordered and a changing location dependent on […]

Five-star fake! TripAdvisor prankster fools the foodies: Disgruntled user posts spoof reviews in anger at site not being policed properly

30th July 2013

Editor

Eleanor Harding, KwikChex, Mail Online, Oscar's restaurant, reviews, tripadvisor, www.dailymail.co.uk, www.kwikchex.com

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Credits: Mail Online By Eleanor Harding * Oscar’s was billed as one of the best places to eat in Britain * The staff ‘would swim to catch whatever fish the customer wanted’ * Bookings began to flood in after the eatery supposedly opened on May 1 * Diners were baffled when they arrived at an […]

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